$5 in points just for you! Download the Exxon Mobil Rewards+ app & pay for fuel. New members only*.
*Terms and conditions apply. Visit exxon.com/terms for full details.
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The most secure and easy way to pay for fuel and earn rewards.
Exxon Mobil Rewards+ is a loyalty app that allows you to stay in the comfort of your vehicle while you pay for Synergy™ fuel with your phone. Say goodbye to taking your wallet out and swiping your credit card at the pump.
It’s simple: create an account in the app, add your preferred payment method, and start earning rewards on your next fill up at participating Exxon and Mobil stations!
With the ExxonMobil Rewards+ app you can:
• Securely pay for fuel from your phone using different payment methods, including Google Pay
• Find the nearest Exxon and Mobil stations
• Check out convenience store offers and earn rewards on drinks, snacks, and more*
• Track and monitor your purchases and rewards
• Earn and redeem rewards on everyday fuel and convenience store purchases
Download the app today and start earning rewards immediately on every purchase!
PAY WITH YOUR PHONE
It’s simple, safe, and contactless! Just open the app, select your pump number and authorize the pump. All you have to do is get out of your car to select a fuel grade and begin fueling. When you finish fueling, the app automatically displays a receipt with your transaction total, earned rewards and, if selected, a car wash code!
If your location services are turned off, simply scan the QR code at the pump to select your pump number.
ACCEPTED PAYMENT METHODS
The app accepts all credit and debit card payment methods, Click to Pay, as well as the ExxonMobil SmartCard and Google Pay.
Apply for the ExxonMobil Smart Card through the Exxon Mobil Rewards+ app and get 6 cents off every gallon, every day with the ExxonMobil Smart Card.**
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For more information and frequently asked questions go to https://www.exxon.com/en/rewards-program. Your feedback is greatly appreciated; look for new updates coming soon!
*At participating locations
**Subject to credit approval. Account must be open and in good standing to qualify. Statement credit will be applied monthly with qualifying purchases. Terms and conditions of the ExxonMobil Smart Card Rebate Program apply.
EDIT: Waited a few hours after reinstalling the app and was finally able to open it again without issue. — Original: Just downloaded the app and it opened one time for account setup. Drove to the gas station and then the app didn’t want to open again. I keep getting an error message even after uninstalling and reinstalling the app.
Don’t depend on this app! It was not working again today at 2 Mobile stations I tried. All the app says is “Something went wrong. Try again” I tried 18 times and still do not not have a clue why I can’t use the app. I have had this app for years and it works maybe 85% of the time. Looks like I will be using competitor stations going forward.
Update based upon response to this review: it is still not working after multiple attempts to delete and reinstall. And when I send an email provided by the responder, it bounces saying the inbox is full. So, not helpful. The app has always been a little troublesome especially with location services, but recently it logged me out and now won’t let me log back in. It keeps saying that an error has occurred if it even says anything at all. Please fix.
This app rarely works and can’t be depended upon to pay for gas. For some reason it frequently will only work over the a WiFi connection, which you obviously won’t have while visiting a gas station. Sometimes though, even when connected to WiFi, it still gives an error screen when trying to login. It’s a coin flip when you get to the pump whether the app is going to be bugged. Given the simple purpose this pos app serves, it’s completely inexcusable that EXXON can’t keep it debugged.
Loved this app but several months ago but then started getting the “something happened” message multiple times.. uninstalled reinstalled, changed password, rebooted phone.. each time and it seems to work and then quits working.. so frustrating!!! One reason I choose to go Exxon is b/c of app and collecting the points but if I can’t do that then I’ll choose to go somewhere else. I checked online and other people are having this issue.
The app will randomly stop working properly and require a reinstallation to correct the issue. Oftentimes the location feature fails (constantly, for the past few months), and sometimes the app won’t allow you to sign in unless you reinstall. It’s -40° here, thus, limiting my time outside is one of the main reasons I use this app – without the location feature, it saves much less. Editing to say it stopped working completely now. 1/5 stars.
The app is fully up to date but crashes every time it’s opened or I attempt to log in. Utterly useless. I was emailed the problem was resolved but it still repeatedly crashes. Worse, the email listed doesn’t work! How can you contact them for support when they don’t even have a working email?? I will be reporting this app.
After a recent update it seems majorly broken again with any one of several problems usually starting with an inability to locate me despite other location apps have zero issues. Next it requests that I scan the code on the pump. Well now it tells me there’s an unspecified issue and how “we’re working on it”. So the primary fails and the secondary fails. I’ve even added new payment methods but still no luck. This is supposed to be convenient but is really just a PITA!
App has been inconsistent lately. Says my password is wrong. I wait a few weeks and it allows me to log in no problem same password. Very frustrating and inconvenient. Why even download if you can not use it? Update 05/22/2022 I FINALLY had to give in and change the password to be able tonuse the app again. I had the same password since installing the app and never had problems until now. It allowed me to use it once. We will see how long it continues to work this time.
Great when it works, which is intermittent at best. I have had my credit card frozen because of this app malfunctioning by hitting my credit card with multiple authorization requests for 1 transaction. Even if approved, the app will sometimes say sorry, can’t do this now. Try again later. What? Like keep driving with little or no gas? Luckily the freezes are short-lived, but it is still a big pain. With all that money, is this the best they can do? If so, it’s pathetic.
This app was never good, but now it doesn’t work at all. Gave a generic “Something happened” error and kicked me back to the sign in screen. Gives the same error when I try to sign in. Bring back Speedpass. I had the same tag for almost 20 years, and it never failed once. Just because a technology is newer doesn’t mean it’s better.
Pretty miserable app. For me, the main function of this app is paying and starting the pump without using my cards. That function works MAYBE 10% of the time. It lets you select a pump, and start the process, but then immediately cancels the exchange. Or. It just doesn’t work at all, and won’t let you even start the process. I’ve tried for years, through multiple different phones. Current a Pixel 3. Pretty disappointing.
Initially enrolled and never had to log back in after an update nearly a year ago I couldn’t log in and attempts to have password sent never were delivered so deleted it and only entered the number in an attempt to collect rewards when and where no other options existed. “Glad” to see it wasn’t a fluke or failing memory as I still can’t log in and attempts to have password reset sent still don’t work. I’ll give them a few days to respond before I just delete and avoid Exxon and Mobil altogether.
It worked somewhat okay until the last update. When it did work it was more time consuming to use than the original Speedpass key dongle. A credit card is more convenient than this app. Edit 4/11/2019: This app gets worse every time I go to use it. It doesn’t want to start properly and when it does it takes forever and then crashes. After about 6 attempts standing at the gas pump it finally worked. This app actually worked better when it first came out than it does now. 2022 – This app sucks.
I am so disappointed with this app. It functions approximately 30% of the time or less by connecting to the pump and recording the transaction to earn the rewards.The QR code at the pump is useless, and the app often doesn’t load the station location. Note that all of the stations in question heavily advertise the app. This wouldn’t be nearly as annoying if there was a way to manually enter the purchase to earn the rewards. Emails to the company have gone unanswered.
The app used to work but now it will not activate the pump when it actually recognizes your location. Other times it doesn’t recognize where you’re at and when an attempt is made to scan the QR code it doesn’t work. Seems like these fuel apps work great in the beginning and then just start having bugs…… Very disappointing
Pretty nice having a few extra bucks in my rewards account when we can’t quite afford this expensive gas nowadays! When I first got this app over a year ago I think, it worked perfectly once but after that I had the hardest time getting it to work right! Probably user error though! Love the app now, easy to use and convenient! Although once struggled getting it to change gas stations recently. But only for a moment. Thanks ExxonMobil Rewards!
For me application is working as intended. Few times I couldn’t start pump at location I’m mostly using, but it was specific station connection problem. To make it work quicker I’m starting the application few minutes before arriving at gas station to give time for GPS position to be set. When I had Comcast as internet provider and was able to use wifi hotspots I had problem with using the app, but the problem was that my phone was switching from cellular data to wifi (weak at that location), disabling wifi on my phone was correcting the problem. So sometimes problems are not in the app itself, but also network connection and GPS position. Recently I think I have authorized pump in different location than I was at that time – it was quickly cancelled – but still not good that application seams to remember last location, now I’m just closely watching if address of gas station is matching address shown on app.
Used to work great last year. I could start the app with my fingerprint before but now that option is not there. It asks for your username and password. When you enter it it says something happened try again. I had to drive off without gas. If when you say you forgot your password it won’t send anything to your email. The more you try the more it says something happened. Nothing has happened the last 5 times I tried to use. Even after removing it and downloading it again it worked once.
My previous rating was deleted. APP no longer works. The app was convenient. The app constantly gave me an error message regarding my payment method. However, I was able to use the same payment/card at the pump. Also, I experienced another issue. I opened the app to check my account and it automatically authorized the previous gas ⛽ pump I used. I was nowhere near the gas station. I made sure the transaction was cancelled.
This app could be good if it worked right! Only works about half the time location is sometimes off even though you have location turned on on your phone then you get ready to pay it says you can’t use that car I’ll put in three different cards one time and I know there’s money in the accounts! I even email the customer service I thought maybe they done something because it worked a couple of times I went out of town used it back to my hometown not working this app needs serious work
Used to work just OK. The original SpeedPass tags were always faster. But now, it just spins and spins. Payed by touch with a credit card filled the tank, and its still spinning. Only use it for the discount. Wish I could just link my credit card to rewards system. That would be real speed-pass.
the app is slow on opening. have to open and close a couple times before it actually opens then to know you are at a station. but hit or miss if you can actually use the app because for some reason (not my avail credit) can never run my mobil cc or my other cc on file. it was great at first. five stars! But it is just too much of a hassle for something that may or may not work.
The app is not working. I have unistalled and reinstalled the app several times as advised by customer service. It keeps telling me an error occurred but if I access my account from the email I received I can get in without any issues. This is frustrating as I don’t have time to search for an email when I am at the gas station.
The idea was great. Emphasis on WAS. Simply open the app when you’re at the station, choose the pump you parked in and authorize with a card in your phone. It would accumulate points with each purchase. But, THE LATEST UPDATE SUCKS! It crashes every time you try to use it. It eventually works but you need to try 6-10 times of crashing at different parts of the process. It’s not a particular bug, it’s an entire ecosystem of critters. By reading through the reviews it appears it affects everyone
The app does its job, although a good percentage of stations I have stopped at while traveling do not take it. One of the things I find annoying is setting the pump number. If not scanning the pump QR code, you must scroll through the pump numbers, which can be very temperamental. I cannot control the numbers whizzing by to stop at the correct one. It always overshoots, and I end up selecting the wrong pump, so must cancel and start over. If you could just slow down the acceleration on the pump number scrolling, it would be greatly appreciated.
I really like the app and happy about the money. back. It needs to be faster and better at opening up and authorizing the pumps. The more a person uses it, should get more points back as well. In the past two months I have had nothing but problems with this app at not connecting, not opening up, constantly shutting down and having errors. I have emailed them twice and have got nowhere with it They just said uninstall and reinstall. By the way, that didn’t work.
I can no longer log into the app after the recent update. Edit: I know how to log into the app. It just won’t let me. It gives me an error message about either password or email address is incorrect when attempting to merge my Speed Pass+ login with the new update. Both are correct. E2: Did that. E3: I’ve told you what error message I get. It states my email address or password is in correct when I get to the merge page. They are both correct as it lets me get past the first log in page. I’m about ready not to use your app or stations more than I have to because of this.
This is a replacement of what was a perfectly good app. It is white stark and unappealing to look at. The contrast between the letters and the background is very difficult to read I prefer the dark background of my phone in the purple background of the old app fit in with that. In addition to that it took me longer to figure out where I could actually go to make a payment. And then it was despite providing ability to use my location.
No map and poor location recognition. I am not sure what they were thinking removing the map feature. I don’t have a single retail app on my phone that doesn’t show me nearby locations. The station finder used to be my go-to during road trips. I guess they figured we should just use Google Maps now…? The location feature doesn’t recognize which station I’m at. I hate having to take my phone outside the car to scan the QR codes. I hope they fix this!
Horrible! The Speedpass app was fantastic. This one is horrible and I can’t even log in. It keeps asking for my phone and PIN, and after I put them in it keeps telling me it’s an existing account. No kidding! That’s why I clicked “Sign In”, not “Create Account”. I even uninstalled it and reinstalled it, and the problem is still there. This needs to be fixed, and also the station locator needs to be added back in as well, according to other reviews
When trying to choose the gas pump number, the numbers slide uncontrollably left and right, making it difficult to choose the correct one. The activating of the pump is unbearably slow compared to using the Speedpass key tag device. Currently, the app can not be used inside Mobile convenience stores. I keep getting told that the Speedpass key tag will soon be retired, and the app will be it’s replacement, but it’s obvious that the app still needs to be refined and updated accordingly.
I hate the app. It closes, crashes, shuts down, doesnt work more than it does. I live in a rural area, you have to pic and choose certain stores because, more does’t accept the app and does. and don’t rely on the app to tell you which stores accepts it, because several I’ve been to that the app says it’ll work at, either doesn’t work or doesn’t have cell service. I had one of the original speedpass dongles that worked great at every store. Please go back to the dongles. please!!!!
This used to be a really great app until about two to three months ago when there was an update to it and now it is basically useless and so I am changing my rating from 5 Stars to 1. It either crashes on load or it crashes in the middle of authenticating or practically anywhere in between at random. Sometimes it will simply minimize itself and I can bring it back up and try to keep going until it crashes and then you had to reload. S9+ w/Oreo. The devs need to get off their butts and fix this.
Never was as good as the keychain attachment and has always been too slow to call Speedpass. Simply using cards is faster. Now it doesn’t work at all, continually saying something is wrong with the pump and to try another. Nothing is wrong with the pump. It works just fine when I pull out my credit card. The problem is Speedpass. Sent feedback but heard nothing from them.
The old Speedpass+ app was much easier to use. Start page is not user friendly or intuitive. Several times now I’ve tried to use it and it can’t detect my location. Not very convenient. It does read the QR code and my points transferred from the Speedpass app that worked just fine. Station finder feature is gone. I don’t think the support team has a clue. In nearly every reply they make to these less than stellar reviews, they suggest actions that most of these users have already tried. Awful. The more i read, it becomes clear that the replies are auto-generated. Tried it again yesterday, no change. Shell’s app is a little more cumbersome but it works. Left Mobil and went there instead.
I’m almost surprised that it has worked as advertised for me. With the location data turned on, it automatically has the station I’m at up and I select the pump. The rewards program is pretty ok as well, giving you points for gas and item purchases that can turn into actual money off. I think I need an editor. This review could definitely use some cleaning up but what are you gonna do?
I have an existing account. I enter my info, it signs me in, and asks for my cell and pass code. I enter them, submit, and it tells me I have an existing account and to add the new card. Of course it offers no way of doing this, and no way to contact anyone. Just another example of fixing something that isn’t broke, and breaking it! 10/29/19 Downloaded the latest update, same log in issues. Still a useless app. I’ll wait for one more update, then deleting forever if not fixed.
Absolutely horrible update. The new user interface is not intuitive to use. Also, location detection is badly broken — forcing the use of the QR scanner. This defeats the purpose of the primary use case of the app — paying for gas before getting out of the car! The QR scanner works, but freezes while in use as if the app is going to force close. Wish I could roll back to the previous “Speedpass Plus” release.
This app works sometimes, at other times – most frustratingly – not. Should be termed “Slowpass +”. At this point just not worth the time and frustration trying to get it to work. Took the time to e-mail Exxon and to their credit did get back to me, but with the message that it was an issue with my credit card, not their app. Have had problems with this app regardless of what card I use, the problem – judging from my issues as well as others that have commented – is with the app, not the card.