Marriott Bonvoy™ MODDED 2022


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Unlock extraordinary travel experiences and hotel travel deals with the Marriott Bonvoy™ app: 
Best Rate Guarantee 
Get the best rate on your hotel travel when you book your travel reservations directly through the Marriott Bonvoy app.  
Flexible Cancellations 
Plans change.  That’s why we offer flexible, free cancellation hotel options when booking directly through the Marriott Bonvoy app. Use the app to adjust your travel plans with ease.  
Search Hotels, Book Stays, and Earn Rewards  
Search hotels and hotel packages and book your travel all within the app. Earn and redeem points for your stays booked directly with Marriott and reward yourself with a vacation. 
Our Commitment to Clean 
As we welcome you back to our hotels around the world, we are committed to providing you with a safe environment that aligns with expert protocols for working to defeat COVID-19. Use the app for contactless conveniences.  
Check-In to your Hotel On-The-Go 
Marriott Bonvoy members can check-in from anywhere with Mobile check-in. Just let us know when you’re arriving, and you’ll receive a notification when your room is ready. 
Manage your Marriott Bonvoy™ Account 
Check your point balance, view your stay history, folio, and more. 
Loyalty Offers and Features  
Take advantage of exclusive offers and content for Marriott Bonvoy™ members that you can use right away. 
Marriott Bonvoy™ also offers free WiFi for Bonvoy members at most hotels. Not a Marriott Bonvoy™ member? Download and join, all through the app. 
Order Food and Drinks  
Order ahead while you’re out exploring. Browse and order food and drinks from your hotel’s menu at participating properties, and it will be ready when you return. 
Contactless Access to Hotel Keys and Amenities  
Never worry about losing your key card again. The Marriott Bonvoy™ Mobile Key can be used to open your hotel room and easily access any hotel amenity. 
With Mobile Key, you can get to your room faster. Use it to open your room, parking garage, fitness center, lounge, and pool. 
Convenient Ways to Chat During your Stay 
Mobile Chat lets you talk directly to your hotel. Available just before, during, and even after your stay, ask the front desk for local recommendations, request amenities, and more while on the go. 
Need something? Mobile Requests gives you a list of amenities to choose from to customize your stay, or even ask for something you forgot, like a comb or toothpaste. 
Marriott Bonvoy Hotel Brands  
Use the Marriott Bonvoy™ app to book hotel stays with any of our 30 brands, including AC Hotels by Marriott®, Aloft® Hotels, Autograph Collection® Hotels, Bulgari, Courtyard®, Delta Hotels®, Design HotelsTM, EDITION®, Element®, Fairfield Inn & Suites®, Four Points® by Sheraton, Gaylord Hotels®, JW Marriott®, Le Méridien®, Moxy® Hotels, Marriott Executive Apartments®, Marriott Hotels®, Marriott Vacation Club®, Protea Hotels®, Renaissance® Hotels, Residence Inn®, Sheraton®, SpringHill Suites®, St. Regis®, The Luxury Collection®, The Ritz-Carlton®, TownePlace Suites®, Tribute Portfolio®, W® Hotels, and Westin® Hotels & Resorts 


New Hotel-specific promotions and offers
We now require a device PIN to request a mobile key
Anchored filter placement on the hotel search results screen
Fixed maps “Search this Area” to reflect the current location. Updated the display of the summary of charges
Squashed several bugs, including fixing the “Book Again” button result


40 comentarios en "Marriott Bonvoy™ MODDED 2022"

  1. Super buggy and undependable. There have been times where my reservations didn’t appear, so I wasn’t able to check in or even get the addresses, which is really the bare minimum I ask for from an app. There is an issue tracking lifetime nights. Sometimes I’ll try to check in online only to be met with a failure message, but trying again immediately works. On the flip side, when it works, it’s a five star app. Update: on the latest version of the app, it crashes constantly when scrolling. 0/5.

  2. Don G dice:

    If you want an app that crashes within 30 seconds, this is it. Edited to add. I’m using a stock Pixel 6 Pro. Never been rooted or modified as there is no need to. Two months later and the App still crashes. Sometimes immediately after opening, but never lasts more than 30 seconds. It’s as if they don’t want us as customers.

  3. This app is very glitchy. When it works, it’s great. Too often however it refuses to load….like when I get a blank screen when trying to search and book. Or under my account it tells me nights, points but doesn’t allow me to access past activity. Same blank screen. Pulling up existing reservations is at best hit and miss but mostly miss…I get the “spinning wheel of death”. Please fix the reliability of the app. Update 1/4/23-no better. Un/reinstall, no help. Developer no help. Fix please!!!

  4. Can’t use the app. Says my device is rooted when it’s not. Automatically shuts down the app. No one is going to factory reset their device to hope that the app might work again. Edit: after uninstalling then reinstalling a couple more times, it now works. It works fine like it did for the first 10 minutes I had the app upon initial download. Edit2: after coming back to it after some time it’s doing the same thing.

  5. I have difficulty just figuring out where the heck the navigation keys are. I loved the old app, easy to understand, knew how to book rooms, could find where my reservations where because there were navigation buttons on the bottom. I don’t have anything like that now. I’m a front desk employee of Marriott in a small town and I get lots of phone calls from frustrated customers so I know I’m not the only one. The old app wasn’t broke, the new one is just a giant ad for the credit card.

  6. Yep, crashes constantly. There hasn’t been a single session of me using it that it hasn’t forced closed itself and returned me back to my home screen. It’s not like I’m running outdated software either. Android 13 on a Pixel 7 so I know the hardware is more than capable of handling it. The software is the issue, badly optimized and a poor experience. Very disappointed Marriott

  7. W B dice:

    Extremely unresponsive, slow. Lack of content/organization such as local entertainment, things to do, dining, shopping, hotel benefits. Little info on hotel restaurant/menu. I see some info when drilling to hotel details, but it’s tedius to scan through the giant paragraph, I would like the various benefits/local establishment organized into ind screens/maps. The map view is horrible! It highlights non Marriott hotels as well! Rate choice (senior) and Bed preference should default.

  8. I have always been able to rely on the Bonvoy app before. It has been rendered absolutely useless with the latest version. Tried looking at a room at 4 different rates. Wouldn’t load. Worked my way down–3, 2, to standard rate only. Wouldn’t even load a single room rate. Did anyone test this before rolling it out? How frustrating. Look how far back these negative reviews extend, yet the issues haven’t been addressed. Please roll back and relaunch when it’s fixed and tested.

  9. Luv Meeka dice:

    great features such as mobile check in, mobile key and preferences selection. only thing I’ve noticed is that when you cancel on the app, even within time frame of no penalty, it may still charge you for the first night. following up with reservations or hotel directly defeats the purpose of one the most beneficial features of the app.

  10. This app is only good to see my reservation other than that it’s useless. The mobile key feature doesn’t work. It keeps saying they’re working on a key which has been hours ago & still not working. I wasn’t able to check in on the app I had to go to the front desk to check in & get my key. There’s no point in having the app if the main benefiticial features doesn’t work!

  11. Billy Kim dice:

    Tried to use my points to buy stuff from their store but it just takes you off app to their website version of the app which is buggier than the app. When you try to buy something, every step requires you to completely exit out of the app and reverify your info. Good luck with trying to reset it. The code that they send you expires within the second you get it. Once you do put the code in there’s more errors but you don’t see that there is an error bcuz your keyboard blocks error message.

  12. Delora P dice:

    12/15: Lowering this to 1 star. It’s been over a month since last release and the app is completely unusable. —– Current version of the app from 11/8/22 crashes CONSTANTLY on a Google pixel 6. I spent 45 minutes rebooting the app, rebooting my phone, etc, and it still continues to crash when trying to search for available properties. Also, no option to filter by distance makes narrowing down search results difficult. I’m not interested in staying 32 miles from my search location.

  13. urbanPHX dice:

    As many others have posted, for me this app routinely takes a very long time to load. Sometimes it will NOT load. I’ve learned that closing the app and reopening it will often make it work better but for a short time. I also don’t get automatic credit for my stays posted the majority of the time and I have to submit “Missing Stay Requests” regularly which is very slow. When the app works, it’s great! I prefer the design of Marriott’s app over Hilton’s, but Hilton’s app WORKS flawlessly

  14. Please fix the mobile key function!!!!!! Why advertise this new feature and then not make it available upon check in? I’ve had 3 Marriott brand hotel stays in November and December. Only one time could the front desk get it to work. If you want us to rave about an app feature……. make sure it actually works all the time. I love the early check in, and other features. Sadly mobile key isn’t one of them currently.

  15. I’ve used the app for 4 years with zero issues. Until the redesign this summer. Now it’s TERRIBLE. Freezes constantly, very slow to respond, and I have to force stop the app all the time. Doesn’t want to find hotels or show you options. Fix this please!!

  16. The app is really clunky despite Bonvoy being a great company. Booking stays generally works fine. But it is constantly slow to process updates to the account. It does not allow you to utilize free suite awards on qualifying stays, forcing you to go to the website to make such requests. To be clear, it is *supposed* to have that feature, but it states that suite upgrades are unavailable for every single one of my stays, even though it’s available on the website. It needs a serious upgrade.

  17. Aaron E dice:

    App incredibly slow. I have to kill and restart the app just to try to get to current stays. It was just sit there and hang. I have uninstalled and reinstalled, cleared the cache, to no avail. Especially bad when trying to look up current trips. Functionality of the app is great but this all seems to have come around when they did the full user interface refresh sometime back.

  18. They released a new version of the app that looks nice, with polished graphics and layout; but at first it took ten times longer to load, with no photos or images, and my trips didn’t update. Bonvoy developers took notice, I got an update, and the problems were resolved. The new, updated app is pretty svelt and works great. I appreciate the photos. My only improvement (and this is for most hotel brands): having video tours of the properties and rooms would be fantastic. 👍🙂

  19. I find the app unbearably slow to the point where it gets a bit sluggish when opened in the background. The app developers really need to work on smoothing it out for a greater guest experience. Aside from that, the app is very helpful in actually doing a quick reservation and having all information at your fingertips!

  20. Elena dice:

    This app is so frustrating. It’s really slow to load. I had booked a few stays and then canceled some when I found a better rate. The app showed I only had 1 stay but turns out the ones I canceled on the app didn’t cancel and I was charged for a no show. I couldn’t check under canceled list on the app because when you click on that tab it just turns and won’t open up I’m still trying to fight the charge because it was not my fault. Fix the app!!!!!!!!!!!!!!!!!

  21. C N dice:

    Older versions were more friendly and fast. Latest version is useless if I can’t view current reservations. The app on my iphone works fine but is super slow on my android phone. Also, just because one can use large graphics/pics, doesn’t mean one should. Please consider that you are designing for mobile app users. Design for function and not just for prettiness… it’s not pretty if it’s not loading. I have 4 current reservations but that list is just full of gray pics trying to load. Useless.

  22. What good is an app if it doesn’t work? This was previously: Ever since the complete renovation of the app, it is less than functional. The ads and attempts to sell me a credit card work just fine but the important data like checking in and digital keys fail to work. It takes so much bandwidth to operate that I must be with a perfect signal or Wi-Fi to function properly. This was my previous review: this is a really simple app to use and provides access to all of the information you might need.

  23. Generally the app works well, but for the life of me I cannot figure out why Marriott can’t get the mobile key part working correctly. It has worked once for me, out of hundreds of properties where I have attempted to use it over the years. They can’t just blame the phone or a corrupt cache because I have tried with three different models of Samsung phone over the last few years (meaning after many reinstalls of the app and across different versions. Get your act together and please test it!

  24. Fix it, this used to be good. But the past couple of versions….not so much. At first I thought it was just due to possible server issues. But then I installed the Apple version on my work phone and it works flawless, just like this version USED to. Not sure what changes they made or why they’d release versions that are so terrible, but here we are.

  25. Not certain if it is something I am doing wrong but I find this app to be almost worthless. Cannot tell which features I have turned on and the reservation I just made cannot tell if it went through or not. Update– went to the hotel where I had made the reservation through the app. Did not have any record of my reservation. Lot of options– no more Marriotts for me . Extremely disappointing experience all the way around.

  26. How can an app get worse with each and every “update”? Look no further than to the developers of Marriott’s horrible Bonvoy app! The obviously only care and work on the graphics and imagery and have not a care in the world for actual functionality. The latest is so bad, that in order ot get search results, vs a blank screen, I have to uninstall and reinstall, sign-in each time! For any other use, I have to go in and force-stop and clear the catch. I’ve lost hope with this chain.

  27. ayla :-) dice:

    Does not work at all. When attempting to log in, it just says “oops something went wrong” over and over. Can log in to the website just fine so it’s not a wrong password. Restarted phone, cleared cache, reinstalled app and all other obvious fixes tried without success. From a quick web search it seems this app is riddled with problems that never get fixed.

  28. Too bad zero starts isn’t an option. With the latest update the app is terrible. I can’t log in and when I do my acct is empty of points, nights, history. I’ve emailed twice, called…nothing seems to get anyone at Marriott to help with the issue. It used to be so easy to book on the app, not anymore. And they don’t seem to care! Joke is on me I guess.

  29. Terrible. I tried adding 2 trips to my profile using confirmation numbers and neither would work. I received an error message stating to call customer service. Now I’m in a 10 minute queue waiting to speak to a person. The Hilton app is far superior. Edit: app is still terrible. Mobile key does not work. When you press “call front desk” in the mobile key error screen you’re connected to a call center – not the hotel front desk. Garbage app

  30. Steven S dice:

    I don’t think QA is performed on this app pre-release. Login is failing when fingerprints are used it accepts fingerprint and then just sits there. Searching for location doesn’t auto populate most of the time even with good bandwidth available. Why is that annoying? Because there is no option to “go” when specifying the location manually. Search preferences get dropped when updates occur. Issues with viewing and going back to other properties as well. Booking should be default landing page as

  31. Update is terrible! When looking at dates with flexible dates I can see some nights have a lower rate than others, but when going to book, it seems the most expensive rate becomes the rate for all nights. In order to book the lower rates, you have to book separate reservations. What sense does that make?! It used to have a breakdown of the rates per night, but now is the same high rate each night. Making reservations is much more challenging now. Put it back to how it was!

  32. it’s a great app I love being able to book hotels and see my points easily, the only thing that bothers me is the glitches. For nearly two weeks now there’s always been a glitch trying to book a room. And it’s not where if it’s overbooked it’s not going to let you book a hotel, It will literally glitch to any kind of hotel I’m trying to reserve but overall until that gets fixed it’s a great app.

  33. J P dice:

    This app is an example of when the developers try to make the graphics amazing but forget that people are on mobile devices. Now, thanks to recent updates, the map view is a pain to use which is primary how I search since location location location. Even the list view is now annoying to use. The website isn’t good now either. It’s like, tone down the pictures please so we can actually search for things.

  34. Slow as molasses, the nav icons at the bottom don’t load, and it closes during booking claiming my WiFi network is insecure (even if I am not *on* WiFi and am connected to only a mobile network). The Bonvoy app has always been terrible but now using it is as hard as getting them to honor that Ambassador status you spent lots of nights and money earning. It’s almost as if they want us to investigate their competition.

  35. C James dice:

    The app hasn’t functioned correctly in years. It logs you out randomly. Biometric login never works. Backend problems won’t even let you login half the time. Also, since changing to Bonvoy, everything is cheaper from the credit card builds to the hotel standards. SPG hotels are dated and low quality. Marriott is even cutting the lotion, soap, and shampoo bottles for the disgusting and cheap shower mounted stuff. Everything is just a massive failure since the merge. It’s time to move on.

  36. One of my favorite apps, but since the last update or two, I’ve had continuous issues with the app. I’ve tried clearing app cache, app data, and even uninstalling + reboot + reinstalling, but the app will only work well for about a day. The issues that develop are: I can no longer check in, send a chat, search for properties to book, and my past bookings stay on the current bookings list, mobile key thinks I’m at a past property, etc… I’ll change back to 5 stars once resolved.

  37. First the app refuses to load several times. Then my digital key disappears and the app doesn’t recognize that I’m currently booked at a hotel. Thanks to that I was locked outside of the side door with an arm full of shopping bags while it was storming outside and I had to walk around to the main entrance to get a physical card. The hotel is nice, but this app is terrible.

  38. The mobile key doesn’t work. It has not worked at several Marriotts I’ve stayed at, and in all cases, the front desk staff has absolutely no ability to help. It is a useless feature, and it should be discontinued if you have no intention of supporting it. Extraordinarily bad guest service.

  39. I originally gave this app a five-star rating because it was easy to use and provided all the same functionality that the website provides. However, after using it quite a bit, I realized it’s not very reliable. For example, after receiving an email that it’s time to check in for my next stay, I opened the app, and I’m logged in, but it tells me I have no upcoming stays. I actually have five between now and the end of the year. Also, the app hangs quite a bit – won’t fully load some the pages.

  40. Unbearably buggy. Crashes often, often won’t even try to load any of my upcoming stays. INSANELY bandwidth intensive for an app so even when it does try to load it usually takes forever. Even when trying to book sometimes it’ll just pop up with half a dialog box that gets cut off before giving you an error and crashes.

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