Venmo is the fast, safe, social way to pay and get paid. Join over 83 million people who use the Venmo app today.
SEND AND RECEIVE MONEY
Pay and get paid for anything from your share of rent to a gift. Add a note to each payment to share and connect with friends.
SHOP WITH THE VENMO DEBIT CARD
Get a debit card that gets YOU. Earn automatic cashback when you spend with Venmo Debit Card at some of your favorite merchants.¹ No monthly fee, no minimum balance.²
GET REWARDED WITH THE VENMO CREDIT CARD
Automatically earn 3% cash back on your eligible top spend category, 2% on the next, and 1% on the rest.³
BUY CRYPTO WITH AS LITTLE AS $1
Buy, hold, and sell cryptocurrency right on the Venmo app. New to crypto? Learn more with in-app resources. Crypto is volatile, so it can rise and fall in value quickly. Be sure to take it at a pace you’re comfortable with.⁴
DO BUSINESS ON VENMO
Create a business profile for your side gig, small business, or anything in between—all under your same Venmo account.
PAY IN STORES
Use your Venmo QR code to pay touch-free at stores like CVS. Just scan, pay, and go.
PAY IN APPS & ONLINE
Check out with Venmo on some of your favorite apps, like Uber Eats, StockX, Grubhub, and Zola.
MANAGE YOUR MONEY
Get your Venmo money in the bank within minutes using Instant Transfer⁵. Want your paycheck up to two days early⁶ ? Try Direct Deposit on Venmo.
¹DOSH offer terms apply. Check app for availability.
²The Venmo Mastercard is issued by The Bancorp Bank pursuant to license by Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
³See Rewards Program Terms. For more information on the Venmo Credit Card go here: https://venmo.com/about/creditcard . The Venmo Visa Credit Card is issued by Synchrony Bank pursuant to a license from Visa USA Inc. VISA is a registered trademark of Visa International Service Association and used under license.
⁴Terms apply and available here: https://venmo.com/legal/crypto-terms . Only available in the US and limited in certain states. Buying and selling cryptocurrency is subject to a number of risk and may result in significant losses. Venmo does not make any recommendation regarding buying or selling cryptocurrency. Consider seeking advice from your financial or tax adviser.
⁵Transfer speed depends on your bank and could take up to 30 minutes. Transfers are reviewed, which may result in delays or funds being frozen or removed from your Venmo account.
⁶ Subject to bank/employer practices. Terms apply and available here: https://help.venmo.com/hc/en-us/articles/360037185594
Absolutely Horrible! Went through all the steps to verify bank account. Account was verified but then I was never able to send more than $1 to anyone. Just kept saying unable to process transaction, try later. Tried later same thing, over and over. Then they froze my account. I guess for too many tries?? Total waste of time! I’ll continue to use the other money apps that actually work.
Since the last update, the amount of information that is collected by Plaid to connect Venmo to the bank account is absurd. Collecting all transaction history, credit lines, locations, balances, investment accounts, in some cases SSN and employer and payroll information. Give me a break. Very poor privacy. There are far better alternatives out there. I’m happy to uninstall.
This app has been practically unusable for about year. The utility of the service is great but the app is a buggy mess. Constantly freezing and locking me out of any options beyond force closing and starting it up again. It is incredibly frustrating. I believe it likely has to do with the biometric lock I enabled, but I’m not risking security for usability. Fix your app!
Really wish they would get rid of the public social features or at the very least not make it the home page. I just don’t care about monitoring other people’s transactions or want mine known. The app also does not work well while traveling internationally. It has lots of poor messages that create a terrible user experience. But the good part of the app is that it works well for basic money transfers in the US.
I don’t usually leave reviews, but the Venmo app is so buggy, it’s just embarrassing. For several years now and across at least three different Pixel phones, the app almost always freezes after opening if I scroll even a little bit down my home screen feed. Seems like very basic pagination functionality that’s broken. Apart from that: show me my transactions first when I look at a contact, not the public feed (which is often empty)! After a transaction, show me that transaction in the list!C’mon
This is the worst app I have tried to use I downloaded the app and set everything up. The moment the card came, the account was suspended for no reason. I’ve been jumping through hoops to try and make it work, but their automated system just repeats itself about needing things that have already been done, multiple times. Got to the point that I wanted to cancel the whole thing, but it won’t let me cause it’s suspended. I’m just gonna delete the app and forget about it.
I’ve had venmo for years and never had a problem. The past year+ I’ve had this issue. No matter where I go or how big or small my balance is my card will deny . Every. Single.time. I’ve had 3 “new” cards. I’ve chatted before I went shopping to be sure it would work I’m assured every time that it will work, no issues. And then everytime it denies. I’ve tried it all so I’m done with venmo they can’t even solve issues, so why should I use it. Useless. I’ll go to cashapp my card work everytime.
STAY AWAY!!! Wish I could give zero stars, it’s been almost 2 weeks, after multiple calls and emails, my account STILL hasn’t been unfrozen – all over a single transfer request, with me being the recipient. If you’re experiencing an emergency, like I am, and need the funds ASAP, don’t hold your breath. I would recommend using literally ANY other app- their customer service is so totally useless, they can’t even verify my email. Beyond ridiculous. Shameful.
I have used Venmo successfully until a few days ago when my payments would not go through. I’ve been trying to send Christmas money to my grandchildren and keep getting an error that it can’t go through. After 2 chats with live agents I got scripted identical answers. Their fix is for me to use a credit card instead of my checking account which will cost me a 3% fee. That’s not a fix. Very disappointing.
While it’s a convenient platform, it is constantly buggy and laggy. Right now I’m facing issues with the pin unlock. I’ll enter the pin correctly and the app will accept it, but it won’t redirect to the home page. I have to X out of the unlock page to get to where I want. This is basic stuff that should be caught in QA. Fixing all the bugs in the app should be at the top of the dev team’s to-do list.
Can’t reset password. Tried this a few years ago and it was a bad experience. Giving it another try and appear to be blocked from using. Developer link email bombed email app. Got a contact but it is like they really do not care if you use it or not. After several emails giving up. Not worth the trouble. They unfreeze account anyway. Go figure… Now can’t verify phone. Just not meant to be i guess.
Constant issues with sending money. Slays taking me that there is a problem and try again later, but never works. It has been a problem since downloading. Chat help takes so long to respond that it times out and freezes. Then they assume I don’t have a problem anymore or tell me to chat again later. I can not load money to account as I always get error messages. It has been nothing but a headache.
Venmo charges for using credit card on top of credit card fees. But it’s too dangerous to use anything else because of their data breaches. UPDATE: Venmo responded to my review by listing the “anything else” options. As I stated, they are too dangerous to use because of data breaches. Only a credit card offers protection and does not compromise banking information in case of a breach. It appears that Venmo didn’t actually read my review.
A nightmare of inadequate navigation information and assumptions. A perfect example is this very page I’m on right now there is no send button and there is no indication as to where it is, hint: it is normally below the message so that when you finish a message you’re ready to touch the button to send it thank you very nothing
The app is horrible. I struggled with transferring money for 2 weeks. After attempt to pay, I received messages about issues, it happened every time when I tried to send money. Finally, my account was frozen and the support wasn’t very helpful. At the end of the day, venmo support suggest to not use theirs app (!) because they do not know how to make my account able to send money. Nothing works here…
Venmo is the worse app I’ve ever dealt with. They froze my account before I could ever use it. Jumped through all their hoops to unfreeze it. Verified that it was unfrozen, and then when I went to transfer money to my bank account found its still frozen. I only wish I could give them the minus 5 score they deserve. As soon as I get this figured out (again) I won’t be able to close my account fast enough! Meanwhile my $100s are out of my reach. VENMO SUCKS!
Doesn’t even work. I tried to make a payment and won’t go through. Tried calling Venmo and they said due to security restrictions they’re unable to determine the issue. Don’t they have an IT department that can look into this? Already verified everything on my end with the bank. Issue is with Venmo’s system. Not sure if it’s a technical or security issue.
It was extremely hard to get it completely set up and I was unaware that my bank wasn’t verified until the next day nor did I recieve verification codes til two days later. You can’t reach anyone to talk to it’s a huge runaround and then once it is straightened out all the money that was there is all of the sudden no longer there!!!!!! Nor in your account! Be careful make sure you jump all the hoops and are fast to keep up or you will lose money.
Don’t use this app. Cash App is immensely better! Takes three days for a transfer INTO Venmo to hit your bank, which, if there aren’t enough funds by the time it goes through, its functionally like bouncing a check and comes with all the fees from your bank and a reversed charge to Venmo as well! So then you owe both parties money! In this age of instant banking there is no reason for it. Choose Cash App instead! Transfers both ways are instant and you never have to worry about an overdraft.
This app sucks. I downloaded it a month ago and it said that the zip code on my info is incorrect. It isn’t. I figured maybe they were having technical issues. No. A month later I’m getting the same thing after being told I’ve been gifted 5$ by Venmo. Thanks for the fake 5$. You should invest it into fixing your technical issues. Never had this problem with Cash App
This app works for me. I started using it because it was convenient for someone else. It’s quick. I don’t like the charges for the quick transfer, but I get it. Thank goodness I have a second bank where I don’t mind waiting a business day. November 29th, 2022 update on my review: I have had issues with Venmo for the past week. Receiving messages that I’m not able to complete this transaction at this time when it comes to quick transfer from my bank/person to person transfer. Wow!!!
Good but too much going on. Payment options and execution very clear and straightforward. However UI is very confusing. The list of social messages from the network, the first thing you see on the screen, is useless to me. But there is no way to disable. Instead, I’d like to see a history of my payments and this is difficult to get. The purchases switch activate fees for the receiver, but the UI doesn’t say that. There is a lack of transparency on key information for payments
It’s convenient to have but the app is super buggy, help is almost non-existent. Support staff are nice enough but useless. Note that if you have more than 1 bank account, the app will always default to the last account used, with no “are you sure” notices. For better or worse, transfers are processed immediately when you click Standard, so there’s no cancelling. It still takes days to hit your account, however. Selling out to PayPal was the kiss of death. Long live the monopoly!
The recent UI updates are counterintuitive when it comes to user experience. Payment history is now located below pending transactions. I have a long list of pending requests sent to other people, so I have to scroll a long way to even see my recent history. The history doesn’t display notes either – you have to click into the transaction in order to see notes, and click a second time to leave a comment. Clicking back brings me to the top of the pending list again. So very annoying.
Haven’t had any problems ever in the years I’ve had Venmo (hope I’m not jinxing myself🤞🏽). Payments/transfers to others are quick and easy – except for the actual transfer period to a bank account, which can go faster if you pay a fee but I like to keep all my money lol. The interface or design is simple enough. And it’s a free app/ service, so what more can you ask for (ok, well I would like more emoji choices 😜)? So far, no complaints.
UI gets less usable with every update. Now the list of completed transactions only shows the dollar amount and the person who sent/received money. If you want to know what a transaction was for, you have to manually open it, and if it wasn’t the transaction you were looking for, then you get bumped back up to the top of the list again when you exit the transaction info page. Highly inconvenient. Barely usable.
App is really buggy and setup takes forever. If your account ever gets locked, good luck! You’ll need to jump through hoops and send photos of your license and bank statement. Nothing invasive or sus about that! Support response time is whenever they’re feeling it. And since you need to unlock the account to close it, you’ll do what it takes. Worst app I have ever dealt with, hands down.
This app is useless, it didn’t work for me, trying to send money, it keeps saying that ( there was an issue with your payment). Tried 4 different cards and debit card, still the same, I even tried the venmo website on my laptop computer, but didn’t work. I’m start to think it is the venmo system itself is the problem and reading people’s review seems I’m not the only one having issues, it would have been convenient if this is working properly. It is actually deserved zero star.
Hand down the worst “virtual banking” experience. They have the worst customer service options I’ve ever seen and they ZERO way to fix any issues or problems other then a terrible designed automotive system. The automated system has 4 total options. 2 at the beginning and 2 after you select the first option and none of them are actually helpful. The only way to talk to an actual person is send in a form and wait God knows how long hoping that they get a hold of you. God I wish I had more letters
Decent app, but a sleepy move in the latest update. To push adoption of their so called “purchase protection” (really just a blatant attempt to extort money from it’s users) every time now, there is a UI load delay when completing an outgoing transaction. Without showing the page is still loading, if you try to click “complete” when it first appears, you will actually be clicking the toggle for “purchase protection”. No, i don’t want to turn on purchase protection for my half of the check… 😤
Will be downgrading to an older version for two main reasons since the redesign; 1) Transactions no longer show account balance for each purchase, making it harder to track my spending. 2) The “Me” page with all my purchases will reload the entire page each time I look at a single transaction, sending me to the top, making it harder to keep track of my expenses. Both reasons severely detriment my ability to use the app, switching to an older version for now until this gets fixed.
Can’t see requested payments. Just got an email saying two ofy requests have been declined. My friend doesn’t know what happened, and I can’t see these requests to re-instate them or remind him. The only time I get a notification to remind someone is whenever Venmo thinks I need one apparently. This used to be a feature, I do not know where it went. One of my biggest pet peeves is apps limiting functionality. That just tells me you have bad app design. Time for me to switch apps.
I gave it a 5 star in 2021 but now the app is SOOOOO glitchy. It constantly freezes up on me and I have to restart the app over and over again. It freezes up when scrolling through transactions then turns black. Super frustrating. And reaching out to customer service is an absolute joke. They have no idea what I’m talking about even for the most simplest issues. I haven’t even reached out to them regarding this issue, it’s always the same. If I didn’t need this service for business I wouldn’t.
App freezes when loading the “between you” list of payments. You keep making it harder and harder to see payment details at-a-glance. Some of us rely on the descriptions and now we have to tap on each…individual…payment… Just to read them. Also, bring back the loading indicator when you make a payment – it’s so weird to tap a button and have nothing happen untill it suddenly jumps to the “completed” state.
Good luck if your account is frozen. I sent all my information, it was verified, and my account is still frozen. I’ve tried to call in to support to get it fixed and the support system is all AI and keeps referring you back to their website, which refers you to their number and back and forth again. I even called in to my bank to see if they had requested venmo freeze my account, which they hadn’t. I can’t give a rating about anything else because I haven’t been able to use it.
Works well for money transfers. But why would I want to see money transfers of other people, many of whom I don’t even know?? This is a ridiculous feature. Fortunately, ypu can make my transfers private by changing the settings, but I can still see other people’s transfers. (BTW, with a recent upgrade, my transfers became visible again and I had to change it back to private, a second time.
Sux. Serves its purpose, most of the time. I can’t understand why it doesn’t automatically update the balance after transferring money to my outside bank account. I have to always pull down to refresh. Seems silly. We can buy crypto and now something about donations or something, but basic functioning fixes might be more helpful to the end user than frequent new features (which generally come with new bugs, pushing other needed fixes to the bottom of the list).
I love venmo for the convenience for sure. One thing I’m experiencing s lot as if late is the message “there was an issue with you payment please try again later”. This happens usually when I try to pay from account, and then when I switch to pay from card it’ll work. Cards get frauded and aren’t always available. This inconvenience made me Kate with rent twice!! So while being amazing and fast and easy, it’s still not 100% reliable.
As an app that allows u to transfer money quickly to another person, it works just fine. That being said this thing has alot of issues. They market it as the future if banking and being able to do so much, but more often than not it does very very poorly. Can’t add funds without a huge several day delay, several ATMs add an additional service charge because it’s a venmo card. Venmo has the foundation of a great banking app. Unfortunately it’s execution is lacking.
Traumatic is an understatement. My first 2 transactions went through, then the 3rd one, the nightmare started…I even added different accounts and ALL we’re declined for NO logical reasons. Expiration dates current, available funds all there. This app is just glitchy and spiteful and it’s the only one my friends in other states use. Incredibly frustrating to miss a payment deadline through no fault of my own.
The app used to be great for splitting bills but the latest update removed the feature to do simple math in the payment window. Why remove that very useful feature? Not to mention the minor annoyances, like not being able to see your past transactions’ messages without tapping on them. But if you tap on one and go back, it reloads the list and puts you at the top. Basically impossible to view prior transactions. UI needs more usability, not a new design for the payment window with less features.
The app works great. After it finally responds. The service itself is the issue. Constantly having problems transferring, sending payments, or switching between biz and personal accts. This time there’s not even an announcement that it’s down, just a nice screen that continually says “that didn’t work. Try again later.”
When it works, it’s fine… except for the social media slant of the app. I can’t believe that’s still part of a financial app… it doesn’t seem like that would be legal, let alone having you’re transactions posting to the world! Nonsense! The app stopped functioning after the last update. I can’t tell if I received funds, no transaction history, no way to move funds except by using the card. When I emailed support, I immediately got an auto reply asking if I’m trying to set up an account! Mess
The recent changes to the UI suck. The calculator is gone, which makes the payment screen look a little better, but takes away functionality and charm from the app. The only way to view your transaction history with payment memos is to view your profile by clicking on your picture on a payment in the feed or on a friend’s profile. This is like 3 taps on average for transaction history, which is a pretty core feature of a payment app.
I always struggle to login to the app. Even trying to pull up the support page is absurd. To pull up the info I tried to cycle to my files to view it and it loses everything. I keep having to restart. App freezes. Start over. The wind blows. Start over. Now I’m done. Good luck. Won’t use such a poor built app. They’ve sent me $10-20 for promo and it’s always a bigger hassle. Not worth my time anymore once this is posted lol
keeps changing the UI every few weeks!! So confusing and I’m mainly upset that they removed the calculator feature! It was so easy to split before with it and now I have to figure it out separately and it’s a hassle. The constant changes are frustrating also, I feel like I never know where to find things anymore
The excessively frequent UI changes are annoying to adapt to especially since most of them create a significantly worse UX — the most notable being the recent removal of the built-in calculator from the payment screen which is now mostly unused white space. The support team is incredibly responsive when requesting refunds for mistake “vendor” payments, but this wouldn’t occur in the first place if the UX weren’t complete garbage with a poorly-placed, time-delayed vendor toggle.
fantastic! I’m editing this review down to three stars, I really don’t like the latest user interface that got rid of the calculator controls. One of the most useful features is being able to split payments between people and not having this is very inconvenient.
Eh…not great, only got it to pay a certain vendor that uses it. The app is kinda buggy but NBD. The low score is for the credit card. You can’t make a payment for anything that’s still processing, so no full balance payment can be made. Takes 10+ days to process a completed payment & it doesn’t reflect in your balance/available for the 10+ days Rewards are hardly worth the hassle. I get way better limits, rewards, and processing time with my discover and capital one cards.
One of the most cumbersome apps to use! Be careful when using it because they will sometimes just freeze your money for like a week “pending review” and then it’s a whole song and dance to try and get it to go through. Super unreliable for an app that prides itself in convenience and speed!
Useful app, but what was the purpose of the redesign? Removal of the calculator feature was a bad idea – now requiring us to open a seperate app to do the math. New UI on payment screen also makes it easier to make mistakes in the payment amount. (ie. $10 could become 100, or .001) was this on purpose to cause higher accidental payments?
Edit as of 1/22/23: still garbage. Can’t even scroll down the list of transactions between myself and another without the app becoming unusable. Venmo needs to do better. Awful performance. Doing anything other than scrolling through the home transaction feed and browsing the sidebar options makes the app completely unresponsive. Click on a person’s profile and attempt to scroll through? Unresponsive. This has been an issue for as long as I can remember.
First time using, seemed easy to set up, but i have tried sending a half dozen times, the first time it went through, but then a short time later said cancelled by sender (which i didnt cancel) and then ecety time after that gave an error that it cannot send. Plus on top of that i couldnt set up my bank account because my credit union doesnt subscribe to whatever other program, which is just rediculous (i can connect to paypal) so i had to use my card which will incur a fee. Do not recommend.
Used it because it was convenient despite the many bugs. But the new update removed the calculator option from the Pay/Request screen, so now I have to leave the app and open a different calculator or do the math in my head when splitting a bill with multiple people. Bad UX design, which might just be the last straw for me.
The worst cash application ever! Certain people you can’t send money to it declines, certain Banks you can add only to withdraw funds from or add to but can’t do both I have never had so much problems getting and using my money. The only reason I opened it was because someone had to pay me that way and it took me nearly two months to get that money because I had to verify me and it took them that long to review my information it’s a waste! Oh and you cannot transfer your funds to Cash App.
The latest update removed the calculator when trying pay/request, and instead brings up the system keyboard without any calculator functions. Previous to this, the calculator stopped providing haptic feedback, so it’s just been a steady decline since then. Stop trying to oversimply the UI when that should stay the way it was, and instead work on making the app communicate with your servers better so charges cns actually go through.
Cleared my password without notice and made it impossible to login on a new device without a reset. That’s a jerk move; do better. Also, add instant PayPal transfer. This is a PayPal property! Come on, folks! I should be able to use a PayPal property to rapidly transfer money to my PayPal account. It’ll just make it more complete. Finally, add dark mode. Seriously! It saves battery and it’s easier on the eyes. Be more economic and more environmentally friendly.
This app is extremely difficult to get to do anything. Registered. Added a card. It can’t find anyone. Tried to pay to a phone, it says there’s no money. Thought that meant add.to the Venmo balance but all transfers only pay out not in. It won’t pay directly to a number. Won’t use the card on file. Won’t take a deposit. Can’t find the person I’m trying to pay. It’s just bad. Like really really bad.
Makes it’s so easy to help a friend out that’s states away or vice versa. I also use it for payments on my rental property. It keeps easy track of that income come April. I only received a charge once for an instant transfer to my bank. It was like $15 on $3000 transfer. It’s free if you wait the required time, 3 days or so. I highly recommend this app over the others. I use it regularly and hope they don’t change it’s features.