OUR APP REVOLVES AROUND YOU
From trip planning to checkout the World of Hyatt app is here for you, with easy access to more than 900 distinctive hotels and a suite of features right at your fingertips. Not a member? Join and instantly your travel is more rewarding.
FEATURES
Manage your trip with ease.
• Enjoy exclusive member rates
• Use your World of Hyatt points to book stays
• Explore our hotels with photos, hotel details, offers, local area attractions and more
• Save your favorite hotels for future quick booking
• Online Check-In/Express Checkout: Bypass the front desk when you arrive and depart
• Real-Time Charges: View your room charges during your stay
• Past Activity: View and download folios from previous stays
Make the most of your stay.
• Guest Requests: Request items to your room, such as towels and toothpaste (supported at 300+ hotels)
• Hyatt Mobile Entry: Use your device as your room key (available at select hotels)
• Google Chromecast: Stream your favorite shows right to your room’s TV (available at select hotels)
Access your account instantly.
• Track your progress toward elite tiers and Milestone Rewards
• View your current benefits and explore other elite tier benefits
• Track your progress toward free night Awards via our Brand Explorer
• Access your available earned Awards
When booking through our app, you’ll always receive the best published rate without any booking fees at our more than 900 hotels across Park Hyatt®, Miraval®, Grand Hyatt®, Alila®, Andaz®, The Unbound Collection by Hyatt®, Hyatt Regency®, Hyatt®, Hyatt Ziva™, Hyatt Zilara™, Thompson Hotels®, Hyatt Centric®, Hyatt House®, Hyatt Place®, Joie de Vivre® and Hyatt Residence Club®.
– Available in English, Spanish, German, French, Japanese, Chinese (Simplified and Traditional) and Korean
Love the app. It’s convenient, and easy to use. Especially when i don’t have time to call. I travel quite a bit for work so, having the convenience of this app has helped tremendously. When i signed into the app and set all my preferences, its automatic each time i book. The hotel’s either meet or beat my expectations, and the beds are comfy too. Thanks Hyatt for making my traveling experiences stress-free and easy.
Great app with a great looking, smooth and easy to navigate interface. Nearly everything you could want in a hotel app. The only issue I’ve had was sometime within the past 2 weeks the keyless entry “floating key” has disappeared from my app and I haven’t been able to get it back even after doing a reinstall. It was working great until then and the hotel says everything on their end is still setup properly. It’s a great feature and any advice would be greatly appreciated.
App basic functionality works fine. But this app claims to do above and beyond stuff. I would say it falls short of keeping those greater promises made. Chromecast to your TV for example. This would be a cool feature, but doesn’t really function that I could prove. I cast at home often and with ease. This doesn’t appear to be the case in the hotel.
This app along with the Hyatt’s very generous Loyalty Rewards program has been an absolute lifesaver for my husband and I throughout the last 3, almost 4 months during which we’ve resided at a Hyatt property. The customer service is one of, if not the best I’ve experienced. Always accommodating, great benefits, easy point-gaining with a variety of ways to earn said points & just as many easy, useful, fun, & attractive options to chose from whenever you’d like to redeem those points. Love it!
I’m a Lifetime Diamond (yes, Globalist – seriously WORST name ever for premier traveler), the Hyatt website has never been great but the app is pathetic. It only works correctly about half of the time, it doesn’t offer the most important features to business travelers, and DEMANDS you update the app from time to time. Inevitably when you don’t have the time or the bandwidth. For instance, getting into a cab in Madrid and I couldn’t even open the app to get the hotel address but I could see in the background the hotel info (covered by the demand to upgrade). Hyatt service has consistently slid downhill for several years, this app is more of that…
Love this app! So easy to use and very easy to contact Hyatt or hotel for help! I also love being able to see all the different places in the US and around the world through the app! I’ve found places that are very close to places I already visit and would have never know about them other than seeing them on here. Places ranging from cheaper, to more convenient, to palaces and have tried many! The app also gives you good insight as to how the hotels really look and all they provide! Great App!
Works quick and consistently, im not too techy, and makes sense to me how it works. also very quick with very little downtime. I find it to be my only real need for contacting the properties or globalist line. I even show employees that have reservations question in the elevator the correct info. have not had any problems and again, I don’t use too many apps. I say Well Done!
Easy to find hotels, sort by award category for points, and book. The only thing we’d like to see changed, and I’m not sure if this is on the hotel side or the app side, is that every time we booked (7 times in the last week during our road trip) we requested a crib and not once was there a crib for us. We always had to ask again at front desk and they never appeared to have known ahead of time that we wanted one. I even tried writing it in as a comment and checking the box for a crib.
Makes my stay so much more easy with as little contact as possible with all the in app options to check in and check out. Wish there was a way to communicate with the staff/request things (Towels, etc.) so I don’t have to leave the room or call but overall a very user-friendly app!
Keyless entry only works if you book 48 hours in advance, and only then at a few hotels that will send the key when the room is ready, most make you physically check in to get the digital key, which defeats the purpose of a digital check in, their tech is way behind Hilton in terms of checking into the app and going straight to your room when it’s ready.
it works just fine. a little confusing as you try to choose a room, it is easy to accidentally click 2 double when you want one king. The prices are hidden / lowball / deceptive until you choose a room and see the crazy taxes and fees.
I love the clean interface. The app is always responsive. The room tarifs ordering is a little bit counterintuitive at first.
Basic app- texting or chatting with hotel goes through other apps so it’s not built in. Mobile key never worked the whole stay which is frustrating because other apps have worked just fine with mobile key.
Broken app. The TV in the room tells you how to Chromecast, but the app doesn’t offer that option.
Has everything I expect from a travel app. most others are slow and don’t give you what you need in a simple manor. Plus, the Hyatt hotels have never let me down.
Gave it only 3 stars because the chromecast connection never works. I’ve never been able to actually use it .
Hyatt app getting better and better – now surpasses that ‘other large chain’ app with options and info. Now if they could show me how to use my suite upgrades. . .
Favorite Hotel chain and very smooth app . I am treated like Royalty at every location 👑. booking directly gets you all the perks
As a Hyatt member, I am disappointed that an earlier made request for early check-in was done over the app and phone call but was advised upon arrival that check-in is scheduled at 4 pm unless avaliable.
Unable to login via app. Credentials work fine via web login. I did reset password in case there was some weird issue but still no joy. Uninstaller, reinstalled, cleared data and cache.. says my information doesn’t match….. Useless
Gold standard for hotel apps. The other chains should just drop theirs and copy Hyatt. Easy to make and change reservations, see details about my stay, and (I don’t understand why others don’t do this) see almost real-time any room charges during my stay.
I’m always very satisfied staying at any Hyatt hotel at any location 👍 from downtown San Antonio, to Houston and to the coast. highly recommend, clean room ,great service
Hyatt is not trustworthy and the app lacks usefull communication features. They specifically confirmed that I would be refunded and not charged after canceling an accidental reservation. An hour later they ADDED a charge to my card! Hyatt House Tampa. Calling was a waste. They blamed me for the fact that whoever confirmed the cancelation didn’t leave notes in the normal place. Somehow this is my fault?
wonderful hotels and easy to use app. I personally applaud their dedication to the nurses out there, thank you
confusing layout, make booking terms easier to read.
The hotel is very nice, clean and inviting. The staff is great. Very kind, patient and helpful.
Love this hotel! gorgeous views and great service!
The app offers information well presented and allows to search and retrieve for what one is searching.
Good hotel booking app, easy to understand
Excellent app for an excellent hotel chain. All my info is readily available; past and future stays, points balance, rewards, etc.
Perfect app for exploring and booking. Runs smoothly and I love using the map to look around at all the hotels when planning a vacation.
The app is great, love having key entry with the phone, made check out easy and booking new vacations too. Also provides great info about each resort.
It’s the perfect link for my Hyatt account. It gives me wifi access and a virtual key to my room at most properties. It’s the quality I except from Hyatt.
booked well in advance directly with Hyatt. was told best rate would be as a member and prepaid in advance, nonrefundable. reserved the room. spoke to them several times since. all phone and email communication says room is nonrefundable paid in advance. Fly in get to the check in and they say they can’t process the credit card I gave them for the room. I said you mean the one you were supposed to charge 4 months ago? the clerk unapologetically said yes. So unacceptable
Terrible app. Doesn’t recognize my email, account number or password. Even after I verified via email my account information. It can not be used to Check In & is worthless.
The TV in my hotel says I can Chromecast through the app which is all ads and booking information. I’ve wasted enough of my time
Using the World of Hyatt app is simple and a breeze. Staying at the Hyatt Long Beach is always pleasurable.
Hyatt has been the best decision for my family with our travel needs. Membership brings incredible perks, as well with many brands with unique atmospheres. We have a genuine appreciation for the Hyatt and their brands!
Could be a bit easier to navigate but it’s great
Great customer service and awesome staying experience