At PetSmart, we know being a pet parent is one of life’s most rewarding experiences. It also raises many questions! So, we’ve built our app to be a valued resource for every step of your journey as a pet parent. You’ll find helpful articles, products, services bookings and can shop for all your pet needs in one place.
• With in-app shopping, you can get all your pet essentials in one place. In a rush? Get your order in 1 hour with buy online pick up in store.
• Sign up for our Treats loyalty program. You’ll earn points every time your shop & you can manage your account through the app.
• Get your pet looking fresh with in-app salon booking, appointment management & easy rebooking
• Check Doggie Day Camp availability
• Make & manage PetsHotel reservations
• Play Treat Trail – connect treats, earn points & get coupons
• Tailor the app experience to your entire pet family with personalized offers & content
With a store locator, helpful resources, in-app shopping, services bookings, informative articles & videos, the PetSmart App is a great resource for a great life with your best friend!
I have always used the app, with little to no problems. I went to use it today and it had to be updated. After the update. … It is now useless!!!! Been trying for a while and it just keeps crashing. It won’t load just shuts down.. I tried un- installing and reinstalling. But it won’t load and crashed again.
I love the store. I even have gone to the website and ordered items there with no problem. My problem is the app. I downloaded it today and it keeps glitching and the app keeps stopping. I can see how many points I have but I can’t even access anything on the app, so I think I’ll uninstall it because it looks like there’s been issues with it for months prior to today and obviously there is still issues and it doesn’t look like it’s going to get resolved.
Since the update, the app won’t even open. It shows the “loading paw” and then just closes down and gives the app won’t load message. I’ve tried closing the app, shutting the phone off, uninstalled the app and reinstalled it, and nothing works to fix it. Whatever the update was on 4/12/22, you need to undo it or fix it again!
Keeps freezing, will not save game progress, when I receive notice of sales or new coupons offered and click link it just spins & will not load, repeatedly tells me I have wrong sign in information when I’m positive it’s correct. Well here I am years later, just updated the app for the thousands time, it still just loads, I have the correct info but yet still a fail.