Never miss a deal or a meal with the Publix app. We’ve designed our app to help you save money and time, whether you’re looking for deals on items you actually buy or ordering your favorite ham and cheese sub—we’ll even remember the pickles! To get the most out of our app, join Club Publix and get hand-picked deals, surprise savings, sneak peeks, and other benefits just for being a member. Plus:
– Browse our weekly ads, clip digital coupons, and search for deals by category.
– Pay and automatically redeem your digital coupons in store at checkout.
– Order custom subs, sliced meats, or cheeses and we’ll have them ready for you. You can order custom cakes and platters, too.
– Reorder your favorites with a few taps on your phone.
– Choose an ordering service: delivery, in-store pickup, or curbside pickup.
– Search for products and see related information, including sales, coupons, and in-store pickup availability.
– Create, save, and access shopping lists and see aisle locations.
– Add items to your shopping list, including sale items, coupons, favorites, and items from your purchase history.
– Use the barcode scanner to scan and add items to your shopping list.
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This is almost the perfect app. You can manage your shopping list coupons almost effortlessly. I also love the fact that it’s aware of what store you’re at and will tell you what I ailes your product is in. I wish that more store apps had this functionality. I think the only problem and I think I’ve had this with other apps as well is paying for stuff with the app. the few times I’ve tried it, it didn’t work very well or automatically started up by itself.
Update: It finally started working for a few months. Now it’s stopped completely. It will open to the home page, then stops responding and shuts down. It’s worse than it has ever been, and that’s saying a lot. This app has stopped working completely within the last week. It’s all greyed out bars. It tells me it’s not working and directs me to the website. If I wanted to use the website, I wouldn’t have installed the app. I’ve reinstalled the app three times and restarted my phone.
Sometimes it works and other times it is as unresponsive as road kill. As supermarket apps go, this wins the award for least reliable. See other reviews for details.
It’s a great app to download coupons and to look at the weekly ad before heading to the store. But the app works properly once in a while. It sometimes won’t download the page I want to go to such as the digital coupons page or the weekly ad. The home page always pops up but not the other pages.
It’s very slow constantly refreshing itself BUT doesn’t refresh automatically when store location is changed. Make it easier to search for items, too picky about wording. Many produce items are not automatically assigned to the produce dept. Instead at bottom of list, see store associate & forgotten. Should be a way to search for a product & know which store in the vicinity has it. Sale products need to link to product description. Specific deli items can’t be added to the list, only to a order.
I like the app and use it regularly. Unfortunately they removed the ability to add notes to items in the shopping list. In a house where various people do the shopping, the ability to specify exactly what flavor, variety was essential. For example, if shredded cheese is on the list, what type of cheese? It now requires writing a separate list or being on the phone while shopping to figure out what everybody really wanted. Why remove a feature that was already there!?! Please bring the feature back! Update 2/17/22: It still is there, but no longer obvious. You must click on the item and there is a “Note” field below. It does not show up in the list anymore and there is no indicator that there is a note, so while shopping, you need to click on each item to see if there is a note. Ugh. Still same rating.
Please make the ad easier to read in the app. Winn-Dixie’s ad is a good example. It’s much easier to view on your tablet or phone. Would you also figure out a better way to show your shopping list.? One of my store ads shows the product with the coupon right next to it. You can add the product to your list and clip the coupon right after. Thanks
Kudos to the dev team for being responsive to customer feedback! The latest version is GREAT from both UX and design standpoint. I’d love to see this app have the option to sync shopping list with the Publix Instacart app. 2/2022: recent updates have introduced a new bug where the screen doesn’t stay on while using the list, and after the screen times out, the app closes. Due to the nature of grocery shopping, working around these bugs is so time-consuming that I’ve returned to paper lists!
Used to use this app all the time to put in my deli orders. I work overnights so it was super convenient to put my deli order in when I get home from work then just shower, change, and head out to my local Publix to pick it up. Unfortunately, they broke the app and you can no longer do this. I’ve tried rebooting my phone, clearing the app’s cache and storage, and even uninstalling and reinstalling the app. Whenever I try to add deli items the “add to order” button it doesn’t do anything.
App is pointless. Prices are not shown. If you choose to pick up your order, it can’t find the product. For example, I can search for zevia soda and it shows what aisle it’s on, but not the price of it. If I choose to order online and choose pick up, it says it can’t find the product. Also, if I choose delivery, it won’t have all products available. So what’s the point to the app? Every grocery store app I have(6 of them) all show the current prices of products in their store.Come on publix
I love this app! I like ordering my deli meats and cheese for pickup so I don’t have to wait in that long deli line. Also having the app makes it easier to order my cakes for birthdays and special occasions. you can see all their products on the app. also using coupons is awesome with the app just clip your coupons type in your number at checkout and your coupons come off no loyalty card or barcode needed. they always have the ad up and available to look at so you can plan your trip better.
What is wrong with this app? So disappointing on so many levels. 🙁 The content is good, but the past few updates have made this the SLOWEST app on my phone. It is extremely slow to load, even in the store on your WIFI and your associates say the same. It would also be nice to see prices, like the Instacart app. A sort option for my list would also be helpful. It’s frustrating to get all the way to Dairy and realize that I needed something in Produce. Please fix it!
While I love comparison shopping, this app is useless for anything but sales prices. Yes, you can make a list, but, when you get to the store, the prices can be so high that you can’t afford what you need and you could have saved a trip or gone the other direction to a store with much more affordable prices. If they think that I’ll fall for that, it won’t happen. If it’s not on sale at Publix, I’ll buy what I need somewhere else. Highly disappointed in this app!
Nothing but issues since the update. The ads won’t load, neither will my lists. I tried uninstalling and reinstalling the app but now it won’t recognize my login, even though I went to the website directly and changed the password. I used to use the app weekly but now I can’t at all. Update: the app is much improved, so thank you to the Publix team.
There is a lot to love about this app. It’s well organized, detailed, updated frequently, and sorted with the weekly specials first. There’s two primary reasons why I cannot give it a five star rating. First, items that are not on sale can be difficult to locate sometimes. Second, unless the items are in categories such as BOGO, special low price, or “two for $6” (for example), the prices are not listed. This makes it difficult for those on fixed incomes to budget our groceries before shopping.
It works well most of the time, though sometimes it gets stuck loading on some screens. It’s helpful for creating shopping lists and clipping coupons. Supposedly you also get a treat of some sort on your birthday, but I haven’t (I got a notification that I would, but opened the app by tapping the notification, and saw nothing about it; no message, no coupon 🤷♂️).
Really neat concept, that you can make a list and have it automatically ordered by department in your local store and see all your coupons. Still too glitchy in practice, though. One day I walked in the store and it wouldn’t stop crashing when attempting to connect to the store WiFi. Three times now all the items on my list have disappeared. I may have accidentally hit the “Remove all items” button once, but why is this even an option, especially with no confirmation? Three strikes and I’m out.
It’s an okay app. It’s really handy to have if you do much shopping at Publix, and convenient that you can just clip the coupons and put in your phone number at checkout and you’re set. Most annoying thing is that it asks you to choose a store every time you open it. I shop at the same location 90% of the time, so I wish I could just set that as default and go straight to coupons. Also, the app restarts every time I use another app on my phone, even though the Publix app is running. It’s a minor issue, but it gets irritating if you have a short attention span and are used to hopping between apps.
We’ve really enjoyed the shopping list feature of the app in the previous version, seeing where each item is located in the store. After the update, the shopping list feature is no longer working as expected: creating individual lists for each item added rather than one collective list, and only visible from the “manage lists” tab. Not very helpful on a shopping trip. I’m looking forward to when it’s working as intended again.
It’s been painfully slow the last few weeks. Trying to build a list takes entirely too long. I usually have to tap “add to list” twice, just to get it to hurry up, and then, of course, it adds it on there twice. I like that it shows aisle numbers, we just moved due to the military, and it makes shopping less of a headache, but I hate building the list every week.
The old version worked better. The digital coupons don’t work – if I try to clip a coupon, I get the “something went wrong” message. I have to get on my laptop to clip coupons, which is inconvenient. Also, I’d like to be able to view my clipped coupons from the app on my phone so I can see my coupons while I’m shopping at the store. If those bugs get fixed, then I’d like this app much better. UPDATE: I uninstalled then reinstalled the app, and now everything works as it should.
Love this app! You can find any item in their store and add it to your list. You pick your designated shopping store, and it lists your items by isle they’re on. It also links with my Ibotta app, so it makes it easy to save money! UPDATE: Tried to get in the app a week ago, it would open, then immediately close. Notification that the app stopped working, I sent a report. One week later (3/7/21), the app is still not working, doing the same thing. Please fix it! I use it ALWAYS!
Usually don’t have any problems with the app but today I keep getting error messages trying to log into my account on the app. I’ve reset my password multiple times, uninstalled and reinstalled, cleared cache, removed any association with my saved passwords and still nothing. Unfortunately I don’t have time to call customer service, just please fix the issue that seems to be happening to multiple people. Thanks!
New version is a confusing hodgepodge that has lost the simplicity & ease of use of the original version. With this new version it’s really unclear how to navigate…including where or how to start. For example, the “Weekly Ad” was the logical starting point for the original app, but it’s now hidden under “Savings”. Perhaps someone(s) at Publix should be reprimanded for releasing this version as is. The app seems over-engineered & very important is no longer user-friendly. Sadly only rated 3.9.
Up until the recent update, no issues. Now, every time I open the app, it forces me to turn on my location to set my store, even after doing this 4 times today. I added items from the BOGO ad to my list, but there’s nothing on my list. I plan all of my shopping through multiple stores. The previous version of the app worked beautifully. Now it makes me want to uninstall it and go back to pen and paper.
Slowly but surely the different features on the app aren’t working for me and I keep needing to resort to using the website. It would be very useful to quickly clip digital coupins via the app, but now everytime I do, it says “something went wrong.” I have tried restarting the app, uninstalling and re-installing thw app, updating the app, restarting my phone, and emailing about the issue and nothing has been resolved yet. When I try to view weekly ad, it says “sorry, no results.”
A couple of observations: first, the app is quite useful for finding specials and deals such as buy one get one products. The list feature is okay but could be better. It’s very difficult to switch between lists. The pay in the app feature is a great idea that I wish worked better. On multiple occasions the app fails to switch over to pay mode so I end up standing in line with five people behind me while I wait for the app to work. Eventually I give up and just use my card.
Typically, this is a good app and I use it every week when getting our groceries. However, it seems like every time a new update rolls out some major feature gets screwed up. I don’t know if you’re only focusing on one particular OS type when you do testing, or just not testing enough, but please be more considerate of this fact in the future. Current problem- unable to use the list resource for it’s intended purpose since the ability to turn off coupons has disappeared.
I love this app. It’s better than the paper add because I can search for sales and coupons by department. The coupons come right off my total. I don’t have to clip paper coupons. I can use touchless pay through the app, and get a digital copy of all my receipts. Though sometimes the app is slow or won’t work altogether but those instances are few and far between.
Most times I cannot pull up online coupons, even at home over Wi-Fi. Overall, Publix App is cumbersome, time consuming and frustrating compared to other grocery stores that use simple, quick and easy swipe cards… Have a newer phone, with up-to-date app, so that’s not the issue. And sometimes connectivity issues in the store only make things worse. Trying to save a few dollars is VERY frustrating.
The app has been fixed! Everything is working properly now. I’m not sure what did it, but all is well. It even kept my history and favorites! Disregard my original comments below.// Now, all of a sudden it won’t open. Tried uninstalling, rebooting, reinstalling. I can’t even get past the security code part. It doesn’t recognize any Publix near my zip code, even though my store is less than a mile away. I’ve lost my entire shopping list for today, as well as all my history.
Update is less user friendly than version a few weeks ago. Almost lost my entire list because they have a function to delete the entire list as well as a function to delete items you’ve already checked off/purchased. Hit the wrong one during a busy shopping trip and you are fried. I will go back to pencil and paper for awhile and check later to see if they’ve made it user friendly again.
After spending an hour imputing and editing my list, I set the phone down and it went to sleep, when I woke it up, my list was nowhere to be found. Then I spent another 30 minutes re-entering my list. At the store as I was using the program and checking (deleting) items that I had picked up, the phone would go to sleep, every time I woke it up, the deleted items re-appeared. This app is a piece of garbage!
I love the Publix market. Clean isles, friendly staff and overall good quality in food options. The stores generally are well designed. The app is helpful but not always great. The coupons are easy to use, but once they expire, the app will show error messages. The programmer should remove all the coupons and specials so the error goes away. The shopping list feature isn’t friendly. I’ll still shop at Publix, but the app needs help. (In my opinion)
Update: I was on WiFi at home, also tried mobile data, also tried in-store WiFi. Nothing was allowing a connection to the app, then it magically started working the next day. No one in my family could connect, and it’s annoying to not acknowledge there could be an outage. // Original review: The app is pretty good, but it has a lot of connectivity problems. For instance, I can’t load the app today and neither can friends of mine. It’s just a spinning circle. The website shopping lists are also not loading. This is very inconvenient when you’re trying to do your shopping and depend on the app for your list of items to buy.
Edited review 8/21/19. Every time I pull up my shopping list, it tells me there’s nothing on it. I know that’s not the case because it flashes my full shopping list up on the screen for a second, then reloads, and tells me it’s empty. The dev replied saying the issue has been fixed. It has not. Uninstalled and reinstalled twice and it is still doing the same thing. I am just using the Publix mobile website in Chrome until this is actually fixed for real.
I’ve always used this app for shopping. I love the organization of the list and how you can do everything in one place. However the app was just updated and now the list feature is very cumbersome. Previously you used to be able to hide coupon items. Oftentimes I will add a coupons but not necessarily need it on a particular shopping trip. Now, there’s no way to hide the coupons, so every single item that I have a coupon for is also in my shopping list and it is no longer easy to use.
Completely frustrated. My shopping list has been deleted every time I have tried to use it. I came here yesterday to read reviews and found that other were experiencing the same problem. I noticed that the support team claimed this issue was fixed. So I tried again and it seemed to be working. However when I got to the store and opened the app it wiped out my whole list again except for the last thing added. Also when trying to order online, every screen takes several minutes to load.
They’ve fixed this, so I’m updating to 4 stars. Hasn’t worked at all for well over a week now. App opens up, but won’t display any coupons, the sale ad, product search results or allow me to change the store location. As a result, I haven’t been to Publix to shop for anything in over 2 weeks. They’ve gotten so expensive lately that I won’t even bother going in there without knowing what’s on sale & clipping my digital coupons first
I love having this app. I like that it saves my list from the weekly ad and my digital coupons. The best thing for me is that the app tells me what aisle to go to for everything on my shopping and coupon lists for every location. Its so convenient especially if I am at a location that I’ve never been to before. You can also order ahead on the app. It is easy to navigate. I would recommend the app for anyone who shops here frequently.