At Google Nest, we make products that are beautiful, helpful and easy to use. The Nest app is no exception.
Control your Nest thermostat, arm and disarm your Nest Secure alarm system, see your home with Nest Cam, and get an alert if Nest Protect goes off – all in one place. And receive notifications on your Android phone or tablet.
Nest uses sensors, algorithms, and the location of your phone to do the right thing automatically, turning off the heat and turning on the camera when you leave. Forget to set the alarm? It will notice, and send you a Remind Me alert.
Nest Learning Thermostat and Nest Thermostat E
Thermostats that program themselves to help you save energy.
– Change the temperature from the subway or the sofa using your phone.
– See how much energy you used, and why.
– View and edit your schedule.
– Get extreme temperature alerts before your home gets too cold.
Nest Secure alarm system
– Arm and disarm your home remotely from the app.
– Receive a Remind Me alert if you leave home and forget to set the alarm.
– Receive a security alert on your phone telling you what triggered the alarm – a door or window opening, or someone entering a room.
Nest Protect
The smoke and carbon monoxide alarm that thinks, speaks, and alerts your phone.
– Get an alert if Nest Protect senses smoke or carbon monoxide. (Requires Wi-Fi and a working internet connection.)
– Silence an alarm from your phone with App Silence. (Nest Protect 2nd gen only.)
– See the status of your batteries, sensors, and Wi-Fi connection.
– Run a Safety Checkup to test all your alarms at once. (Nest Protect 2nd gen only.)
– See your Safety History so you know when alerts happened and why.
Nest Cam IQ Indoor and Outdoor, Nest Cam Indoor, Nest Cam Outdoor, and Dropcam
The security cameras that let you see your home on your phone, inside and out.
– Get alerts when there’s activity, and talk back to get someone’s attention.
– See what you missed with snapshots of the last three hours.
– Check in 24/7 with crisp 1080p HD video (Nest Cam and Dropcam Pro only).
– Get person alerts (or familiar face alerts with Nest Cam IQ) and up to 30 days of video history when you subscribe to Nest Aware. (Subscription service sold separately.)
Nest Hello
Know who’s knocking.
– 24/7 video streaming means you’ll never miss a moment.
– Designed to show you everything at your doorstep – people head to toe, or packages on the ground.
– Knows the difference between a person and a thing.
– Notifies you about visitors, even if they don’t ring the bell.
– HD Talk and Listen lets you have a seamless conversation with someone at your door.
– When you can’t answer the door, quick responses let you reply to visitors with prerecorded audio messages.
Nest x Yale Lock
The lock for a more secure connected home.
– Instead of sharing keys, assign passcodes to people you trust in the Nest app.
– Get an alert when someone locks or unlocks the door.
– With Home/Away Assist and Auto-Lock, your door can lock itself when you leave.
Some features require a working internet connection, Wi-Fi, and/or Bluetooth.
It has a mind of its own! I have it set to 68 for heat and it turns itself on and heats to 70. I’ll turn it off at night because I don’t like to be hot and I don’t trust it to keep the right temp – and I’ll STILL wake up to it running and heating my place to 70/71. I turned off learning mode, since the previous owner said it caused nothing but problems, and it’s STILL causing problems. I do love that I can adjust the temp from my phone, but I feel l have to fuss with it too much.
This really needs the ability to talk directly without having to tap on/ off the mic for each statement. Can we get something better than this? A little difficult to get started with integration into existing Google/Nest system. Familiar face learning isn’t the greatest experience. It’s a little clunky to build up face profiles for each person, and still fails to recognize faces even after 80+ faces in a profile on some cases.
The app works as it should with two complaints: But the tiny dot controls to set the thermostat in the schedule are difficult to be exact. Whether you try to set it with your finger on your phone or with a mouse on your computer, you cannot stop the setting on the desired temperature easily. Secondly, this automatic opting into power savings is not wanted. We are home constantly. We need consistent temperatures all day whether we pass by the thermostat or not.
Like the old version. Very inconsistent since last update. Says we are away from home when we are not. Doesn’t follow schedule, energy history doesn’t seem accurate. Hate it now. The lastest app update Feb 2021 says it was released in June of 2015? Offline not as much as it was in 2021, but everything else works. Wish there was a temperature hold etc.
The facial recognition software lacks consistency and accuracy… This means it doesn’t make an announcement every time someone comes to the door, and when it does, it’s not always accurate… Ease and intuitiveness when making corrections or updates to the facial data stored by the camera would be ideal. Unfortunately, my lived experience is that the process is tedious and time-consuming.
We’ve had the Nest thermostat and doorbell for several years. Haven’t had much issue with the thermostat, functionality there is great. Performance of the doorbell however has taken a significant nose dive. Once the doorbell is activated, the video stream takes over 30 seconds to load (if it loads at all, which most of the time it doesn’t). Hope you can find a solution for this soon!
Right now, I keep getting motion notifications when all I want is notifications of people. I get more than 200 videos per day of cars going by. Nothing I choose in settings stops that. I have a Nest doorbell wired. Corresponding with people who are supposed to be helpful is a nightmare. I don’t believe the replies are from humans, but instead from bots. It’s the only logical explanation for the failure of understanding of a simple issue that would be easy to correct.
The app does very well in controlling the temperature in my home either remotely or in person. I’m quite pleased with the results. The only bad side is, I am home 90% of the time and trying to use it to save money makes me struggle with being comfortable. I have tried energy saving for years and will continue to do so but with this unprecedented (in my lifetime) cold weather, I am forced to set my thermostat at a constant 68°. Sometimes my thermostat is slow to respond to 67°. A new one?
I like the styling of the nest thermostat but I do not like the functionality of the app or the way it works. I just want to thermostat that does what I wanted to do. Not what it thinks I should do. It’s temperamental has all kinds of weird issues and is always suggesting that I go to some sort of Google service to help it work better A simple home screen that shows the temperature inside my house. The humidity and the outside temperature all the time would be nice.
It’s nice to have remote control of the system, but the “smart” schedule learning system is developed by someone who is on crack. Every night at 2am it turns the heat to 72, no matter what I do to “teach” it. For a while, the learned schedule was actually shown, and I could make changes, but this is no longer the case with the schedule only showing 64 degrees at all times.
When opening the app it always takes forever to actually load the image. Sometimes not at all. In the beginning it was just easier to use it through the Google home app. It just worked better. The mic part worked better. Now that one doesn’t work very well either. The mic in the nest app has never been the best either. A lot of times the people you’re trying to talk to can’t hear you.
So easy to c what’s going on, and adjust multiple things. Have owned for years now always learning and adjusting, one down side in winter is when it’s linked to your phone and if you have it on a certain setting when you’re away from your home it’ll adjust to the away mode and that can make the home a little nippy depending on your settings. Something to think about…
Update: downloading to 1 ⭐. Used to work great. Now the you get a notification in real time but click on it to view and the lag time is insane. Just spinning circles. No more preview of the notification either. It’s become worthless. So the app cameras work pretty well but serious lag time from when I open the app to when I can actually see the live feed. I get an instant alert the doorbell rang. Awesome. Too bad by the time the camera app loads whoever was there was long gone.
Love it overall, stable for the most part. I would rather enter my scheduled days/times and temperature manually in a digital format instead of dragging the time and temperature. It’s a bit cumbersome as it is, I don’t like the format of the scheduler at all. Also, I have turned off preheat but it still preheats and I’ve checked all my settings which are set correctly. So I ended up just setting the schedule to a half hour later to turn on.
Awesome app, very simple and easy to use. The only thing that would be nice is to choose how much of a clip to save to my camera roll if I need to pull video. Also would be nice to have the choice of audio on/off when saving clips. Basically, a very simple in-app video editor would be cool. Keep up the awesome work!
Meh… so I can control my thermostat from my phone, almost all of them do that now. They say it learns my schedule, but I live with 3 girls and they’re always changing the settings to extremes based on their mood so there isn’t a schedule for it to learn. It needs a preprogram for me to enter before it starts trying to learn or at least more access to the learning feature so I can delete the outliers and random weirdness to develop a realistic schedule that works. Update: same, still sucks.
It is really good for the most part. Occassionally it goes down for some reason and not due to the wifi. Sometimes it is frozen for a little while when you want to review cam footage. It is really good however because the picture and sound quality are good and has a pretty wide lens. They recently said they upgraded it and it’s actually $2 cheaper however, I preferred how it was before because unless you pay $12 every month for 2 cams service, you only see the video as an “event.”
Good app to have remotely control your thermostat at home. Very limited in functionality. 05/18/21 Been using the app for a while and didn’t see any major update on functionality. I would love to see more options to customize the program and how it runs the heat and AC. For example, scheduling the fan to run has very limited options. It would be nice to see more detailed customization like run every other hour or creat a fan schedule based on the daily individual day need.12/23/22 Same as before
Edit: Still sucks A drag. You know that sinking feeling you get when you know something has happened at your home, so you pull up your security app to see what it was? Then the video never loads and you just get a spinning circle. That’s fun. And exactly what I want for a security system. EDIT: This app still sucks. Lags. Defeats the purpose if you can’t scroll/watch a specific moment. Almost always impossible to view a clip when you need to. Do I need to uninstall and reinstall this every day?
Nest was great before Google bought them. Now they removed the ability to view cameras with Amazon devices. You can’t pause video on the app, and if you tilt your phone the video can jump to a totally different time. Really annoying if you spend a lot of time tracking down an event. It seems like they work until there’s something you really want to see, then the video is suddenly offline or freezes up. It’s a shame because I’ve got a lot of money tied up into these, they’re great when working.
Great app, I love the fact that I can adjust the temperature from my phone; however, to make it better would be the ability to change the Wi-Fi password in the application instead of how it is currently. The spinning of the dial and ensuring that you click it just right or you have to start over. It is tedious and frustrating and not very smart for a smart device.
The free experience is almost worthless for the doorbell. The notification usually shows a good picture of a person walking by, but the timeline screenshot is always too early or too late to see the person. Not sure why they would save a useless picture in the timeline. The thermostat manual schedule is tedious to set/edit for different times of the year.
The app is pretty easy to use and I love being able to see multiple tempetutes at once but I really wish it leveraged wigets . I want to be able to see or set temp without having to open the app or inform the app I’ll be home soon so it’ll start warming /cooling the house . The learning can be a little frustrating and difficult to override and the temp on the thermostat can be off at times by a few degrees . Overall good not great.
Great addition to the house! Helps you control the environment in the house. Very good! Update: I had to upgrade my router and now the app has old info on it. The telephone number to verify isn’t in use anymore. I can’t reset that in the app. Google says to, just go to settings in the app. I can’t find settings anywhere?! I’ve uninstalled the app four times and it continues to retain the same info. Help?
Sometimes does what IT wants to do, but overall a pretty good app. Easy to control the thermostat from away. “Mary” turns on music, the tv and the roku devices when asked, sets timers and alarms. Next step is to get the lights tied in to the system…. Just added cameras to the front and back doors. We can see who’s at the door without having to open the door. It’s safer, and I can record any porch pirates.
Easy to use, quick and responsive makes it a snap to control the thermostat along with all the other features. I just don’t like the “Seasonal Savings” feature where the software begins to operate the air conditioner according to its own calculations even when the settings are for “learning schedule” is off.
Using the app without the paid subscription plans is becoming more and more a problem. It takes more than full minute to open the app from the time a person rings the doorbell now. And I’m starting to see that sometimes the camera won’t take a snapshot of someone rings the bell. If I go to that event, it’s just a blank picture. But if you do have a paid subscription, everything works correctly. 4 stars if you pay for the subscription.
Within the past few days, I open the app and its just spinning circles for both of my cameras. It won’t even tell me if someone is on my porch. I can click the camera and the see a live feed, but when I back out, the home page of the app just shows black screens with spinning circles. Dont tell me its my wifi either. Nothings changed and its a strong signal. This is on your end!! Fix it!
I’ve had this app for a year now. The recent update, or some changes, have caused major issues. The cameras constantly go offline, and are not accessible. Oddly enough my thermostat is always available and active on the same platform. This is definitely not a wifi issue, it is a app issue.
My app is always up to date, and it still takes a very long time if ever for the live feed to play. The delay in doing anything with the app is ridiculous. You receive a doorbell notification on your phone and by the time the app opens and you can talk to the person they’ve already left. I have many a Google products and this is by far the worst.
Looking forward to when all the features in this app are available on Google Home… This app does not work with chromecast, and frequently looses its connection with the nest thermostat sensors requiring me to delete the thermostat sensor and reinstall… It is also way more difficult than it should be to use the scrub feature for my nest doorbell. I can never seem to see the frame I want to select and either see the individual walking up to or away from the door only.
Nest thermostat CONSTANTLY changing on its own, for over a year, despite disabling any and all auto controls. Should be 100% a manual thermostat with the app connection, right? Wrong, every single day I have to change the setting or the actual temp because it likes to change it from what you had it set to. STEER CLEAR OF THIS THERMOSTAT. Im only using it because it was free. But it’s not even worth that.
Overall ok app. I took away one star because it’s always slow to load the thermostat status. Another star for the limited option for scheduling the fan. Update: no meaningful feature updates for years, room sensors can only be scheduled in 4 slots, sensor schedule switches back even when switched away manually, all basic bugs and lack of features.
Eco is such a pain. We’re upstairs in bed and still it switches to eco mode. We come home from a trip and it takes hours to cool off Confused in trying to get right wires that didn’t match the illustrations. Help desk was quick to assist. trouble getting app on second cell phone. I expect the problem related to Google vs Nest login. Set up in Nest, but converted to Google. PS Many thanks that developer responded with additional info. I really appreciate. As an IT, I always resis rinstaling.
Not so much the app’s shortcomings, but more the Nest thermostat firmware. Things it does that I don’t like include being very slow to sample the temperature and react to it. Yeah, this reduces wear on the HVAC system, but it also reduces human comfort. Things it doesn’t do include a variable “swing” or hysteresis setting that plenty of cheaper brands provide.
Much better than my previous Lennox thermostat that’s for sure. With that being said, they need to change humidifier settings to a percentage (like the Home app has) and not cryptic water drops. Also, have the option to adjust humidity based on outdoor temps, that way my windows don’t get condensation if I forget to turn the humidity down.
This is used in a nursing home facility and works quite well. Occasionally the camera freezes for about two seconds but other than that the picture is great! One thing needs improvement. I can hear what’s going on in the room but when I talk they have to be near the camera to hear clearly. UPDATE: camera freezing was caused by internet. It was fixed. I love this camera. Provided evidence in a abuse situation that ended in 2 caregivers being fired.
We use this app for the Nest thermostat. Very disappointed. Used to work better. Now the thermostat will not stay at the temp I set it at. It keeps turning the temp up, no matter what I do. Set it for away. Defined away as when my phone is away. Turns to home on its own, even though I am away. Very frustrating. We will be installing a different brand of thermostat before our next trip.
I am unable to see live streaming in the app. It worked previously. I’ve uninstalled and reinstalled the app, checked settings and confirmed wifi access. The only way to see live is logging in via the internet and not the app. The annual subscription is too expensive to not have streaming from the app. I would not recommend purchasing nest cameras until the defect is corrected. The cameras are excellent in terms of video quality however I am unable to use the “TALK” feature.
I strongly dislike nest renew popups, and the fact that it does so more than just once, it eventually comes back. It feels like a dark ux pattern, whether intentional or not. The first time I accidentally accepted unintentionally, and it was a pain to figure out how to undo that. It feels like a pop-up that I want to reflex close but then that accidentally signed me up for something I don’t want and is hard to undo.