DISCOVER MILLIONS OF POSSIBILITIES
Choose from unique homes—near or far—in many countries around the world. Find everything from getaways near national parks to apartments in the heart of big cities and book right in the app.
FIND ONE-OF-A-KIND HOMES
Easily explore the world of Airbnb—and discover homes that you wouldn’t have known to look for—with a new way to search designed around Airbnb Categories. These curated collections of homes are chosen for their style, location, or nearby activities, whether you want a design marvel, a stay somewhere tropical, or a place near incredible surfing.
STAY LONGER AND EXPERIENCE MORE
Split Stays is an innovative new feature that intelligently splits one trip across two homes. Split Stays automatically appear in search results of trips a week or longer—so guests can find more available homes and experience more on their trip.
GET AN UNMATCHED LEVEL OF PROTECTION
AirCover is the most comprehensive free protection in travel, giving guests the confidence of knowing that if something goes wrong, we have their backs.
CHAT WITH YOUR HOST AND CHECK IN EASILY
Feel at home, no matter where you are. The Airbnb app lets you chat with your Host, receive up-to-the-minute information about your booking, and make the most of your trip by getting the best info on everything local that only expert Hosts would know. A redesigned Trips tab puts all your must-have travel details in one place. Here you’ll also find check-in details that make it easy to get there, get inside, and get connected to wifi.
CHOOSE STAYS THAT MEET YOUR NEEDS
Know that every accessibility feature a home has goes through an accessibility review process confirmed by our team of specialists. Easily sort by 13 accessibility search filters, including step-free bedroom access and accessible parking spot.
FIND FUN THINGS TO DO
Get out and explore with a local expert as your guide—or immerse yourself in a new place right from your couch. Go solo, book a private group event, or join a group and meet someone new. Check out Experiences for any age or interest and book, save, or share your favorite ones—all with the Airbnb app.
TRY HOSTING IN 10 EASY STEPS
Turn your space into extra income on Airbnb. List it directly from the Airbnb app, then receive the support and guidance you need to get started with hosting. It’s a great way to fund your dreams and inspire someone else’s next big adventure.
KNOW YOUR SPACE IS PROTECTED
AirCover for Hosts is top-to-bottom protection for every Airbnb Host. It includes $1 million in liability insurance, $1 million in damage protection, and more. It’s always included and always free. Only on Airbnb.
Everything about this app is pretty awesome obviously, although a couple of improvements could be made, like usability in messaging (not sure if it’s typing across the app). Typing messages is excruciating. Every few words, something gets left out, and you have to send more messages to clarify after wasting much time editing. Small things like that would really make user experience smoother!
As a host, it does what it needs to do. One annoying part is the messaging module. I have two criticisms. 1) The text box is too small. It only displays 4 lines, so you can’t see what you wrote above that (unless you scroll the message). 10 more lines could be added. 2) The “send” button is within the text box. It is not difficult to inadvertently hit it when scrolling the message or attempting to relocate the cursor to edit. Either move it, or at least allow a confirmation b4 sending.
Greed has taken over. No longer a cheaper alternative to hotels. Plus, you have to chores while on vacation. The sneaky pricing is also a pain. What seems like an affordable price, quickly skyrockets with added fees. Even when they try to simplify pricing, it doesn’t work. Hotels, for all its issues, are a simple way of booking.
The app usually works fine, although lately it’s been freezing at the opening screen (location selection) every now and then. My main issue is that the location filter doesn’t narrow things down to the area I’m looking for, often bringing up locations that are hours away, resulting in hours of wasted time and much frustration. Other than that, it’s a great app.
An attractive app with some major flaws. One is that if it doesn’t get enough results with your filters it ignores them. So if I want a hot tub but only a few places have one, I have to click through each property individually to see which actually has one. Another is that there is no way to add a reservation to your calendar. What?! They don’t send an ics file in the confirmation email, either, so you have to add everything manually. Pretty lame for a so-called tech company.
The app is great the only suggestion would be to make sure you look at total cost. Some people charge additional fees so even though it looks like your getting a great deal your not. I have seen that if I look at total cost I can actually rent a nicer place for less money. Airbnb should just list total prices no one really cares about the break down especially if it misleads the customer.
Variety is wonderful, there’s something for every taste and budget! Easy to find a place to stay anywhere. Some things aren’t consistent, such as add on fees for pool heat. There should be more fillable categories for hosts to let guests know what is or is not included at a rental (baby items, beach/recreation items that some hosts list and others don’t). It would be nice to have a compare/sort feature for guests.
Buggy app, doesn’t refresh properly, can create confusions for hosts with multiple listing. Changing the prices from the app is a constant battle with the app trying to keep at least one digit, so in order to change $72 to $65 you have to be lucky enough to get the cursor between the dollar sign and the 7 put 65 move the cursor to the end and delete. But many times the app would fight the cursor position or just continue to blink the “guest will pay..” text endlessly. I wish they’ll fix it!!
The app sucks for managing listings. There is no way to edit a promotion on the app. I used to be able to do it by opening the web version, but now when you click “manage listings” on the web version it redirects you to the useless app. So there is no way to actually manage a promotion on your phone, you have to go sit in front of your computer to do it. Very frustrating.
I liked the app at first, but one trip to OK was cancelled last minute due to process problems with the people renting out their property. Aside from that one unfortunate and disheartening experience, we also had trouble receiving a refund for a trip to Colorado Springs that was cancelled last minute due to technical difficulties. The people renting out their property are very easy to communicate with and polite. Love this app!
Super frustrating. Why isn’t there an option to search a certain distance from where you are seeking? Also, would be great if I could choose a state/area and then click on farmhouse, or beach or all those cool options and narrow it down that way. Lastly, I live close to Canada, as do many Americans. Can you please have a toggle to exclude out of country options? All of this would be so much better.
I’m trying to cross reference listings with my destination on my map in another app and the AirBnB app loses all my search filters every time I leave the page. I have to input them all over again. Infuriating. Not to mention the very limited filter options leave a lot to be desired. Can’t filter places that have a yard so I’m looking at every listing. Exhausting.
“Total price” is often misleading and doesn’t include hundreds of dollars in fees, cleaning, etc. Heard this is finally supposed to change.. Also several times have lost the entirety of a review I was writing after momentarily switching to a different app. Came back to Airbnb app and text is just wiped away… Makes no sense and is really frustrating as a user
The app was working great for a couple of years, but now that I have an issue, the Airbnb team is blowing me off. I can’t message or change anything on the app or online, and I’m losing business from it. They keep messaging me on the app, saying they’ll look into it tomorrow. I can’t even communicate with them because they refuse to do it through email or via phone call.
The Airbnb app is easy to use. There is one possible issue that I came across. Yesterday I was looking for a condo for specific dates. When I chose the dates I didn’t notice that the dates were for a full year ahead of when I needed. At checkout only the month and day are visible. Luckily I noticed that the check in day was a Friday and I knew it should have been a Saturday. The date calendar doesn’t show the year during checkout either. Otherwise the app is fine.
I don’t have an issue with the app. I like that they do share the total price. What I sometimes have a hard time with is how some listings will say $50 but the total is +$100. Luckily I have been lucky and found amazing hosts and always make sure to show the gratitude by leaving the space as clean as possible. Thank you to all the hosts who keep their stays at an accessible value with no hidden fees.
A sleak app overall, but the filters were a bit buggy. Sometimes the sliding cost widget worked but mostly it didn’t. It would be really great to be able to sort once you had the results from a search – by cost, proximity, etc. Finally, it would be very helpful to be able to not only revisit previous searches, but to save the combination of a search and the filters applied. While looking for a place, I had to set my filter with the same choices many times. If it’s possible, it’s not intuitive.
The worst app. I could swear it wasn’t always this ridiculous. Impossible to search for a specific listing or renter if you already know the location or name. I’ve sat next to my husband while we’re both on the app & couldn’t find the listing he was looking at. (Yes, filters were the same.) If I find a place on my laptop browser & then want to check it out on my phone later but I haven’t saved it, forget about it. Have to start over. Infuriating. Oh yeah, cant zoom in on photos either.
Pros: 1-You can filter everything to find exactly what you’re looking for. 2-Checking out is really easy. Cons: 1-You can’t zoom in on any of the pictures of the listings, so you don’t always know exactly what you’re getting unless you screenshot. 2-Usually I pick a place that’s close to major attractions in the area(within a 20-30 minute drive) but they don’t tell you the exact location until after booking. I realize it’s for hosts protection but not knowing it does drive me a little crazy.
Does not actually apply filters. When i filter for something, i want to see only places that fit that description, not a list of places that are similar but not exactly what i selected. If what i want doesn’t exist in an area then show there are results so i can move on instead of combing through a bunch of places to find the one that matches. Thats what the filter was for.
Used to be amazing, more lame with every update. From the host side. I’ve been a super host for 6 years. Airbnb used to be simple, helpful, and very responsive. Now, you can tell the robots have taken over. App is no longer easy to navigate and is way over complicated. Since this has happened, various things will randomly not work. This includes messages from guests not showing up for hours or days. When contacting support, they just say it’s a known issue and can’t do anything. 🙁
I very rarely leave reviews on apps. I think this is a very convenient app and easy to use and I am a long time Airbnb user. However, the major irritation of the photos area is infuriating. You cannot reorient the pictures, nor can you zoom the pictures. This is an incredibly easy fix and I have no idea why these features are not enabled LIKE EVERY OTHER APP IN THE WORLD. Fix it and I will up the rating to five stars.
I have used Airbnb many times. For the most part it works fine. The issue that REALLY keeps getting in the way is the lack of a “campsite” category. When I search for “private room” or “entire place” I’m constantly getting CAMPSITES. Airbnb has got to add a way to filter these out! I thought with this recent upgrade it would be fixed but there’s been no improvement.
Please please please let us filter by final price per night! This app is pointless when you have a price point in mind. I can filter by $200/night, but that could mean a final nightly price of $225-500 because of fees that aren’t a factor when filtering by price. At least the last 5 times we were traveling, we opted for a hotel ONLY because of this issue and how difficult it is to actually find a listing even close to your desired price. Garbage UX.
The app could be improved by having the map view show the *total* cost of the proposed deal rather than only the daily rate. Specifically, cleaning fees vary from $5 to $140. Some units are using the cleaning fees to adjust upward their low advertised price – bait and switch. 🫤 There’s no way to comparison shop within the app: you have to hit the “Reserve” button to find out what the cleaning fee is. Use a browser to comparison shop, opening a new tab for each option.
What’s the point of filters? I have attempted to filter amenities and it still shows locations with the amenities crossed off. What the hell is the point of the filter setting if you can’t actually filter? There should be a setting to allow overriding filter settings so I don’t have to go into every potential airbnb to read through with disappointment.
app is fine- user friendly. only thing I’m not a fan of, I see a property at certain price, click on it, check availability, the price increases per night, and fees on top are sometimes almost the cost of the actual reservation. That’s no bueno!!! almost pushes me back to a hotel!!! I’m not adding to my cost by a third. I.e. room $186 a night, so not even $400 for 2 nights…. but the fees on top take my total to $789???? Really? 😞
A terrifyingly clunky app that barely works. The app search function is somehow worse than the website, which is terrible. It struggles to pull up details, and you cannot move the search area without it confusing the app and needing to start over again. It’s crazy that the most popular travel app in the world is junk. That shows the power of fake Instagram influencers. I hate it.
The filters do not work and I’ve seen this issue for a couple weeks now. I have tried to limit the cost filter several times and it never applies and therefore the experience of this app to book a stay is frustrating as you try to weed thru the options. I see this as its either a true bug or its a marketing ploy to make an individual see and spend more for an experience. I see this issue in a couple reviews so it’s not being addressed AND a filter fix is a very simple fix on the development side
I have several issues with this app. Since this is the only way we are supposed to interact with their service they are especially egregious. Primary issues are simply inputting text, navigating the tabs, and reading messages. Whether I’m typing a review or responding to a guest using Swype on my keyboard is borderline impossible. Words will not input or delete themselves. Punctuation will not input as well.Often the toolbar at the bottom (i.e. the only way to navigate the app) just disappears.
As a host the experience to get started is aweful. We had multiple issue that is taking days to resolve. I teach computer science so its not that I’m computer illiterate. The listing is “green” but does not show up in any search. Qe downloaded the app and it didn’t create a short cut. When i log in it asks for a phone number but then i dont receive a code half the time. My inbox included messages that were not from me (this was fixed… I hope). Anyway, needs improvements!!!!
Just lost $2,000 on an accidental booking while browsing a place on a credit card that wasn’t even registered to me. I don’t understand why there can’t be a policy in which you cancel immediately, you’re not subject to the hosts “cancelation policy.” Or even a simple “are you sure you want to book this” button. Covids stay at home order didn’t even hit me as hard as this. $800 lost to the host and $1200 Airbnb credit for some app I don’t ever want to use again.
Worst app ever!! We are here to see the Fall colors and have done nothing for the last 4 hours of driving and trying to confirm our reservation through Airbnb. So frustrating and it’s so late now that the host cannot get there in time for us to check in tonight. Nothing but frustration while I should be enjoying the beautiful colors. A total waste of one day of vacation.
Great app! Easy to find and view accommodations. Easy for even someone like myself and my husband that doesn’t understand technology nor have any experience of how to find, book, pay, review, compare or confirm but, this app gives us both the ability to do all those things and feel confident about it. Thanks Air B&B!
Be ready for hidden fees that make you pay hundreds more than what the app shows as a base rate. For travel shorter than a week or so do yourself a favor and spend less money on a hotel, at least there they don’t charge you upwards of $50/night to keep the room clean (even though you only sleep in it) and an extra $50/night for service (even though none was given). What was sold as a 2 night stay for $450 ended up costing $700 with all the hidden fees!
I’ve been using Airbnb for 6+ months. Generally love it. Good customer support thru app. However they are constantly changing/updating the app so I have to relarn everything again and it often loses some of its flexibility. This time, the slider scale for $$$ isn’t working. I’ve been told they are working to fix the problem.
No advanced filters? Can’t filter price or anything else for that matter! What a joke. Also huge bug (since the last 5 months), can’t unlist my place within the app. You click, it says unlisted but it’s still listed, no matter how many times you try.. Have to go to the website to take it down. I received a booking as a result I didn’t want.
This used to be an easy-to-use app, then there was a time where it was incredibly difficult to choose a simple trip with dates…the app kept suggesting things I didn’t want. I would have given it zero stars at that point. It is getting back to where it used to be, an easy way to book well priced accomodation. For this review, I was torn between 2 and 3 stars…
Terrible, terrible user interface; it took me forever to find the currency settings, which was hidden as a small detail for whatever reason, and now I couldn’t find the language settings. That’s unbelievable. The funny thing is, Google’s Airbnb guide is not up to date, the UI is different and that’s another reason I couldn’t get help from Google for those two things.
The app is nice, but I would like to be able to filter better. We are a very tall family of 4. Places with 2 beds are also shown which is not helpful, it just makes the choices more difficult. It would be great if I could choose the number of beds I want (four in our case so that hubby can sleep diagonally across the bed) Also, I can choose either region or type of accomodation, but I cannot choose both.